Aviation Front Desk: Elite Client Services & Charter Support

Atlantic Aviation FBO Services, Inc.; Chicago (IL); On-site; USD 25,000 - 32,000; Full time

Job summary

Atlantic Aviation at MDW in Chicago, IL is seeking an Aviation Front Desk Customer Service Representative to join our team. This full-time role requires a welcoming host for arriving clientele and a willingness to work varied shifts including overtime, weekends, and holidays.

You will handle hotel and catering reservations for inbound and outbound flights, process purchases and fuel transactions, and coordinate with line service personnel and pilots to ensure top-tier customer service.

Qualifications

• Customer service/hospitality experience
• High school diploma or GED certificate
• 18 years of age
• A valid state driver's license
• Ability to comprehend and perform basic math calculations

Responsibilities

• Provide customers with professional service and assistance
• Making hotel and catering reservations for inbound and outbound aircraft
• Processing customer purchases and fuel transactions
• Work closely with line service personnel and pilots, ensuring all customer service needs are met
• Occasional travel may be required to support another Atlantic location.
• You may be occasionally assigned to another Atlantic location based on geographical proximity as business needs require.

Skills

Customer service

Hospitality

Communication

Education

High school diploma or GED

Job description

Atlantic Aviation at MDW in Chicago, IL is seeking an Aviation Front Desk Customer Service Representative to join our team. This full-time role requires a welcoming host for arriving clientele and a willingness to work varied shifts including overtime, weekends, and holidays.

You will handle hotel and catering reservations for inbound and outbound flights, process purchases and fuel transactions, and coordinate with line service personnel and pilots to ensure top-tier customer service.