Aviation Front Desk Agent — Elite Client Services

Atlantic Aviation FBO Services, Inc.; New Castle (DE); On-site; USD 51,577,344 - 57,859,200; Full time

Job summary

Atlantic Aviation ILG in New Castle, DE is hiring an Aviation Front Desk Customer Service Representative for full-time work at ILG. You will be the first point of contact for clients arriving at the facility and interact with corporate flight departments and high-profile clients, providing professional service and handling fuel transactions and reservations.

The role requires customer service or hospitality experience, a high school diploma or GED, valid driver's license, the ability to perform

Qualifications

• Customer service/hospitality experience
• High school diploma or GED certificate
• 18 years of age
• A valid state driver's license
• Ability to perform basic math calculations

Responsibilities

• Provide customers with professional service and assistance
• Making hotel and catering reservations for inbound and outbound aircraft
• Processing customer purchases and fuel transactions
• Work closely with line service personnel and pilots, ensuring all customer service needs are met
• Occasional travel may be required to support another Atlantic location
• You may be occasionally assigned to another Atlantic location based on geographical proximity as business needs require

Skills

Customer service experience

Hospitality experience

Education

High school diploma or GED certificate

Job description

Atlantic Aviation ILG in New Castle, DE is hiring an Aviation Front Desk Customer Service Representative for full-time work at ILG. You will be the first point of contact for clients arriving at the facility and interact with corporate flight departments and high-profile clients, providing professional service and handling fuel transactions and reservations.

The role requires customer service or hospitality experience, a high school diploma or GED, valid driver's license, the ability to perform