Aviation Front Desk Customer Service Representative - Full Time Job

Atlantic Aviation FBO Services, Inc.; Virginia, Dulles Town Center (MN, VA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Front Desk Customer Service Representative to join their team in Dulles, VA. This exciting role offers the opportunity to work in a fast-paced aviation environment, serving high-profile clients and corporate aircraft. You'll be the first point of contact, ensuring exceptional service while managing customer interactions and reservations. If you have a passion for customer service and a desire to build a rewarding career in aviation, this position could be your perfect fit. Apply today and take the first step towards a fulfilling career!

Qualifications

• Experience in customer service or hospitality is essential.
• Must possess a valid state driver's license.

Responsibilities

• Provide professional service and assistance to customers.
• Make hotel and catering reservations for inbound and outbound aircraft.

Skills

Customer service

Hospitality

Basic math calculations

Education

High school diploma or GED

Job description

Aviation Front Desk Customer Service Representative - Full Time Job in Dulles, VA

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Why You'll Love This Job

Interested in working in aviation but unsure how to start? Do you enjoy a fast-paced environment working alongside professionals in the aviation industry? If so, this Front Desk Customer Service Representative position with Atlantic Aviation at IAD in Dulles, VA could be perfect for you!

In this role, you will be the first point of contact for clients arriving at the facility, interacting with flight departments from large corporations and high-profile clients. You will perform tasks related to providing services for corporate aircraft, cargo and passenger charters, and other general aviation activities.

Bring your experience and outgoing personality to build a rewarding career in aviation. Apply today for the Front Desk Customer Service Representative position!

Starting pay for this position is $20 per hour.

Responsibilities

1. Provide professional service and assistance to customers.
2. Make hotel and catering reservations for inbound and outbound aircraft.
3. Process customer purchases and fuel transactions.
4. Collaborate closely with line service personnel and pilots to meet all customer service needs.

Qualifications

1. Customer service or hospitality experience.
2. High school diploma or GED.
3. At least 18 years old.
4. Valid state driver's license.
5. Ability to perform basic math calculations.

Note: We maintain a drug-free workplace and conduct pre-employment substance testing.