Aviation Front Desk Customer Service Representative - Full Time

Atlantic Aviation; Kailua (HI); Presencial; USD 29.000 - 32.000; Jornada completa

Descripción de la vacante

Atlantic Aviation at KOA in Kona, HI is hiring a Front Desk Customer Service Representative. You will be the first point of contact for clients, handling aircraft-related services and fuel transactions in a fast-paced aviation environment.

Pay ranges from $21.00 to $23.00 per hour. Requires availability for all shifts, overtime, weekends, holidays, and on-call duty. Occasional travel to other Atlantic locations may be required.

Formación

• Customer service/hospitality experience.
• High school diploma or GED certificate.
• 18 years of age.
• A valid state driver’s license.
• Ability to comprehend and perform basic math calculations.

Responsabilidades

• Provide customers with professional service and assistance
• Making hotel and catering reservations for inbound and outbound aircraft
• Processing customer purchases and fuel transactions
• Work closely with line service personnel and pilots, ensuring all customer service needs are met
• Occasional travel may be required to support another Atlantic location.
• You may be occasionally assigned to another Atlantic location based on geographical proximity as business needs require.

Conocimientos

Customer service

Hospitality experience

Basic math

Communication skills

Educación

High school diploma or GED

Descripción del empleo

Why You’ll Love This Aviation Front Desk Customer Service Representative Job

Did you ever want to work in aviation but didn’t know how to break into the industry? Would you like working in a fast-paced environment around some of the most incredible professionals in aviation? If so, this Front Desk Customer Service Representative position with Atlantic Aviation at KOA in Kona, HI may be perfect for you!

Pay: $21.00 - $23.00 / hour

Schedule: Requires availability for any/all shifts including overtime, weekends, holidays, and on‑call duty

In this position, you will be the first point of contact for clientele arriving at the facility. You will get the opportunity to interact with many large corporations’ flight departments and high‑profile clients! In this position, you will perform assigned tasks related to providing services for corporate aircraft, cargo and passenger charters, and other general aviation aircraft.

Front Desk Customer Service Representative Responsibilities

• Provide customers with professional service and assistance
• Making hotel and catering reservations for inbound and outbound aircraft
• Processing customer purchases and fuel transactions
• Work closely with line service personnel and pilots, ensuring all customer service needs are met
• Occasional travel may be required to support another Atlantic location.
• You may be occasionally assigned to another Atlantic location based on geographical proximity as business needs require.

Front Desk Customer Service Representative Qualifications

• Customer service/hospitality experience
• High school diploma or GED certificate
• 18 years of age
• A valid state driver’s license
• Ability to comprehend and perform basic math calculations

We maintain a drug‑free workplace and perform pre‑employment substance testing.

Front Desk Customer Service Representative Qualifications

• Customer service/hospitality experience
• High school diploma or GED certificate
• 18 years of age
• A valid state driver’s license
• Ability to comprehend and perform basic math calculations

We maintain a drug‑free workplace and perform pre‑employment substance testing.