Aviation Front Desk Agent: Guest Services & Scheduling

Atlantic Aviation FBO Services, Inc.; Portland (OR); On-site; USD 23,000 - 34,000; Full time

Job summary

Atlantic Aviation FBO Services, Inc. in Portland, OR (PDX) is seeking a Front Desk Customer Service Representative to greet clients, coordinate hangar and flight-line support, and process payments.

You will be the first point of contact for corporate flight departments and high-profile clients. The role requires a high school diploma or GED, 18 years of age, a valid driver's license, and the ability to perform basic math.

Qualifications

• Customer service/hospitality experience
• High school diploma or GED certificate
• 18 years of age
• A valid state driver's license
• Ability to comprehend and perform basic math calculations

Responsibilities

• Provide customers with professional service and assistance
• Making hotel and catering reservations for inbound and outbound aircraft
• Processing customer purchases and fuel transactions
• Work closely with line service personnel and pilots, ensuring all customer service needs are met
• Occasional travel may be required to support another Atlantic location.
• You may be occasionally assigned to another Atlantic location based on geographical proximity as business needs require.

Skills

Customer service

Hospitality experience

Driver's license

Basic math

Education

High school diploma or GED

Job description

Atlantic Aviation FBO Services, Inc. in Portland, OR (PDX) is seeking a Front Desk Customer Service Representative to greet clients, coordinate hangar and flight-line support, and process payments.

You will be the first point of contact for corporate flight departments and high-profile clients. The role requires a high school diploma or GED, 18 years of age, a valid driver's license, and the ability to perform basic math.