Aviation Food Safety & Quality Manager – Regional Lead

JCSI; Rockford (IL); On-site; USD 95,000 - 135,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life and AD&D insurance

401(k) with company matching

Paid time off

Free meals and parking

Job summary

JCSI, a leading aviation food service provider, seeks a Food Safety & Quality Assurance Manager for its Minneapolis operation. This on-site role leads FDA/FSMA/HACCP programs across MSP with about 40% travel to support other Customer Service Centers.

You will build and coach the quality team, drive audits, and sustain improvements in a fast-paced 24/7 operation. Compensation includes a base salary of $95,000–$135,000 plus a 10% target incentive and comprehensive benefits.

Qualifications

• 5+ years of food safety and quality experience in food production/manufacturing.
• HACCP and PCQI certifications.
• Hands-on production experience with temperatures, storage, labeling, and recipes.
• Strong knowledge of FDA, FSMA PC, HACCP, cGMPs, and USDA requirements.
• Audit experience with corrective action follow-through.
• Experience leading cross-functional change beyond Quality.

Responsibilities

• Lead food safety and quality programs at MSP and regional locations, ensuring compliance with FDA, FSMA PC, HACCP, cGMPs, and customer standards.
• Conduct daily on-floor walks to verify temperature control, storage, labeling, shelf life, and customer specs.
• Review HACCP logs and food safety records for accuracy and compliance.
• Oversee environmental monitoring, swabbing, sanitation verification, and corrective actions.
• Lead or support audits, including prep, follow-up, and verification of effectiveness.
• Investigate food safety concerns, customer complaints, and foreign-material incidents; perform root-cause analyses.
• Oversee pest control and sanitation-related vendors.
• Communicate with airline customers and site leadership on performance and corrective actions.
• Complete monthly assessments and portal reporting; support Global Quality Standards and Lean initiatives.
• Recruit, train, coach, and develop Quality team members; build bench strength.
• Collaborate with Operations, HR, and regional leadership to sustain improvements across locations.
• Travel to Philadelphia and other Northeast CSCs to support initiatives and ensure consistent standards.

Skills

Food Safety

Quality Assurance

Leadership

HACCP

PCQI

Audits

Education

Bachelor's degree in Food Science or related

Job description

JCSI, a leading aviation food service provider, seeks a Food Safety & Quality Assurance Manager for its Minneapolis operation. This on-site role leads FDA/FSMA/HACCP programs across MSP with about 40% travel to support other Customer Service Centers.

You will build and coach the quality team, drive audits, and sustain improvements in a fast-paced 24/7 operation. Compensation includes a base salary of $95,000–$135,000 plus a 10% target incentive and comprehensive benefits.