Aviation Customer Experience Lead — Weekend Shift

Newrest; Salt Lake City (UT); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading aviation service provider in Salt Lake City is seeking an individual to engage with business partners and flight crews, addressing concerns and assisting with operational needs. This role requires strong interpersonal and communication skills, as well as the ability to multitask and work in a fast-paced environment. Candidates must have at least a high school diploma and a valid driver's license. The physical demands include standing, walking, and lifting up to 50 pounds. Flexible work hours mainly on weekends will apply.

Qualifications

• Valid and unexpired driver's license is required.
• Ability to adapt and respond to different types of personalities.
• Ability to work in physical demanding conditions and lift up to 50 pounds.

Responsibilities

• Engage with customers and flight crew to address concerns and assist with operational needs.
• Audit and ensure catering specification requirements are fulfilled.
• Control quality of catering products prior to flight departure.

Skills

Interpersonal skills

Communication skills

Organizational skills

Problem-solving

Customer service orientation

Ability to multi-task

Fluent English

Education

High school diploma or equivalent

Job description

A leading aviation service provider in Salt Lake City is seeking an individual to engage with business partners and flight crews, addressing concerns and assisting with operational needs. This role requires strong interpersonal and communication skills, as well as the ability to multitask and work in a fast-paced environment. Candidates must have at least a high school diploma and a valid driver's license. The physical demands include standing, walking, and lifting up to 50 pounds. Flexible work hours mainly on weekends will apply.