AV Technician - Service

SAV; Bozeman (MT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Formal and specialized paid training

Employer paid health insurance

Dental, vision, and family health

Wellness reimbursement

Cell phone stipend

Paid time off

Paid travel time to worksites

8 paid holidays

401k

Job summary

SAV Digital Environments in Bozeman, MT, is hiring a full-time Service AV Technician to install and service luxury residential and commercial automation systems. The role involves collaborating with project managers and technicians to ensure high-quality installations and customer satisfaction.

Qualifications include a high school diploma or GED and 3–5 years in AV or security; Crestron, Savant, Control4, RTI, Lutron, and network knowledge are preferred.

Qualifications

• High School Diploma or GED
• 3-5 years in AV or Security industries
• Ability to read and interpret construction documentation
• Maintain a professional appearance and high level of professionalism

Responsibilities

• Install residential or commercial automation systems including AV, home theater, climate control, lighting, motorized shades, network and voice AI
• Work with colleagues, contractors and clients to ensure procedures, materials, timelines and client satisfaction
• Execute AV install projects from rough-in to finish including cabling, networks, devices, TVs, speakers and shades
• Participate in the on-call program
• Follow safety practices and document work and report to managers

Skills

Read and interpret construction docs

Professionalism

Education

High School Diploma or GED

3-5 years in AV or Security

Tools

Crestron

Savant

Control4

RTI

Lutron

Vantage lighting systems

Networking basics

Job description

Great work starts with great people. SAV brings together designers, engineers, technicians, programmers, project managers, sales professionals, service experts, and creative thinkers who share a commitment to doing things well.

We work on extraordinary homes and challenging projects, alongside some of the most talented architects, designers, builders, and craftspeople in the industry. But what we build is only part of the story. SAV is also a place to learn, take ownership, develop your craft, and build a career.

If you're curious, motivated, and take pride in what you do, we'd like to meet you.

Location: Bozeman, MT

Job Id:336

# of Openings:1

AV TECHNICIANS

Would you like to advance your career at an innovative, technology-driven company? If yes, we have an opportunity for you! SAV Digital Environments sells, designs, installs and services cutting-edge automation technology and AV and security systems for luxury residential and commercial spaces in the Gallatin Valley. SAV has been in business for 15 years, is wildly successful and is among the largest AV integrators in the country. We are now looking to hire a full-time Service AV Technician.

SERVICE
The SAV Service department is built upon a foundation of experience and unmatched industry knowledge. Our service department ensures the client has an unforgettable experience. This team is led by a 16-year veteran of SAV and supported by team members with a heart for customer service. We believe each of us needs a sense of pride and satisfaction to be the best. In all our interactions with our clients, we seek to deal with others as we have them deal with us. The service department technician is a coveted position that comes with a high level of responsibility. We are most effective when we work together and respect each other’s contributions and believe this mind set translates to a positive client relationship.

JOB SUMMARY:

The Technician installs residential or commercial automation systems, including AV, home theater, climate control, lighting, motorized shades/blinds, network and voice AI. Junior Technicians, in conjunction with Senior Techs and Project Managers, ensure that products are correctly installed, and best practices are followed.

• Work with colleagues, contractors and clients to ensure procedures are followed, correct materials are available, project timelines are adhered to, and clients are satisfied.
• Successfully execute AV install projects from rough-in phase through the finish phase including preparing the project space, running and terminating cabling, setting-up local area networks, and installing devices, hanging TVs, installing speakers, hanging shades, etc.
• Participate in the on-call program.
• Follow safety practices and procedures, including job site maintenance and cleanliness procedures.
• Accurately document work and report back to managers.

KNOWLEDGE, SKILLS & ABILITIES:

• Ability to Read and interpret construction documentation
• Maintain a standard of appearance and behavior that reflects SAV’s high-level of professionalism

EDUCATION AND EXPERIENCE REQUIRED:

• High School Diploma or GED
• 3-5 years in AV or Security industries

EDUCATION AND EXPERIENCE PREFERRED:

• Familiar with Crestron, Savant, Control4, and RTI
• Familiar with Lutron, and Vantage lighting systems
• Has a solid understanding of networks
• Training, education or hands-on experience in the construction, electrical or AV industries.
• Experience interpreting blueprints, construction plan sets and architectural drawings preferred.
• Knowledge of structural basics, including drilling studs, beams, etc., and basic installation techniques, including opening sizes and device/component placement.
• Familiarity with basic wire dress, including final trim lengths, labeling, etc.
• Familiarity with outside service provider drops including Telco, DSS, ISP, etc.
• Understanding of low-voltage and signal-flow and wired and wireless networks.

COMPLEXITY & DIFFICULTY:

Degree of Supervision/Independence

• Close – frequent and detailed review of work. Instruction, advice and assistance readily available.

Decision Making required/Freedom to Act

• Follows identified/documented procedures

PHYSICAL REQUIREMENTS:

Physical Activities

Frequency

(N)Never, (O)Occasionally or (C)Constantly

Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like.

C

Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.

C

Remaining in a stationary position, often standing or sitting for prolonged periods.

O

Moving about to accomplish tasks or moving from one worksite to another.

C

Adjusting or moving objects up to __ pounds in all directions.

O

Communicating with others to exchange information.

C

Repeating motions that may include the wrists, handsand/or fingers.

C

Operating machinery and/or power tools.

C

Operating motor vehicles or heavy equipment.

O

Assessing the accuracy, neatnessand thoroughness of the work assigned.

C

Environmental Conditions

Frequency

(N)Never, (O)Occasionally or (C)Constantly

Low temperatures.

O

High temperatures.

O

Outdoor elements such as precipitation and wind.

O

O

Hazardous conditions.

O

O

Small and/or enclosed spaces.

O

No adverse environmental conditions expected.

Physical Demands

Check only one

Sedentary work that primarily involves sitting/standing.

Light work that includes moving objects up to 20 pounds.

Medium work that includes moving objects up to 50 pounds.

x

Heavy work that includes moving objects up to 100 pounds or more.

Benefits Package:

• Formal and specialized paid training to increase your technological knowledge base
• Employer paid health insurance and life insurance
• Dental, vision, and family health insurance available
• $75/quarter Wellness reimbursement
• $50/month cell phone stipend
• Paid time off
• Paid travel time to and from worksite locations
• 8 paid holidays and additional paid floating holiday after 1 year of service
• 401k with 3