AV Technician II: Classrooms, Events & Live Audio
Auburn University Montgomery
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Job summary
Auburn University at Montgomery (AUM) is seeking an Instructional Support Technician to provide technical support for classroom and campus-wide events. The role covers installation, operation, and maintenance of instructional technology and audiovisual systems.
The position requires an associate degree in IT/CS/AV tech or related field, with preferred university experience and strong troubleshooting, communication, and customer service skills.
Qualifications
- Associate degree in Information Technology, Computer Science, Audiovisual Technology, or a related field (or equivalent combination of education and experience).
- Experience in a University setting supporting classroom technology or events is preferred.
- Knowledge of audiovisual equipment and related instructional technology.
Responsibilities
- Install, maintain, operate, and troubleshoot classroom computers, laptops, projectors, displays, and instructional technology.
- Monitor classrooms and spaces to identify and resolve equipment problems promptly.
- Maintain classroom audiovisual equipment to ensure reliable operation.
- Set up and break down audiovisual equipment for classes, meetings, and campus events.
- Provide audio support including sound systems, microphones, and recording equipment.
- Assist with installation and deployment of TVs and multimedia equipment across campus.
- Communicate with vendors regarding equipment repairs and installations.
- Provide accurate and informative technical assistance to faculty, staff, students, and vendors.
- Work independently while escalating issues when needed.
Skills
Education
Tools
Job description
Auburn University at Montgomery (AUM) is seeking an Instructional Support Technician to provide technical support for classroom and campus-wide events. The role covers installation, operation, and maintenance of instructional technology and audiovisual systems.
The position requires an associate degree in IT/CS/AV tech or related field, with preferred university experience and strong troubleshooting, communication, and customer service skills.
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