AV Technician II

Heartland Business Systems, LLC.; Little Chute (WI); On-site; USD 40,000 - 60,000; Full time

Job summary

Heartland Business Systems, LLC. is seeking an AV Technician to manage the setup, testing, and commissioning of AV equipment at customer facilities. This role involves collaboration with other team members and requires flexibility in working hours.

Candidates must have a valid driver’s license and a high school diploma, with preferred experience in A/V field. This is an opportunity to work in a dynamic environment focused on delivering quality service and ensuring client satisfaction.

Qualifications

• 2-3 years in a technical related field, internship, or equivalent.
• 3+ years of A/V Field Experience preferred.
• Ability to read and create install and wiring diagrams.

Responsibilities

• Set up and install AV equipment at customer sites.
• Maintain a clean work environment.
• Test and resolve equipment issues.
• Collaborate with team for successful installations.

Skills

Technical Aptitude

Detail Orientated

Organized

Persistence

Education

High School Diploma or equivalent

Valid Driver’s License

Tools

Hand Tools

Power Tools

Electronic Measuring Tools

Job description

Position Summary

This position is responsible to set up, test, program and commission AV equipment such as lighting, displays, digital audio processors, control systems and sound speakers to be used at a customer facility. This position work will work under the supervision of the AV service manager and along AV team members to collaborate to provide a safe implementation of products on the customer premises. Due to changing customer environments HBS Team Members should be able and willing to work days, nights, and weekends dependent on the project and customer needs.

Roles and Responsibilities / Essential Functions

• Set up and install equipment such as microphones, sound speakers, video screens, projectors, video monitors, recording equipment, connecting wires and cables, sound and mixing boards for events to be held on customer sites.
• Maintain a clean and safe work environment at HBS and Customer locations. This includes daily cleanup before leaving the work site.
• Test and resolve equipment issues while communicating to the customer of concerns and proposed updates.
• Program and commission audio processors.
• Program control systems.
• Network and switch configuration.
• Collaborate with other AV teammates and HBS team members on projects to ensure a successful installation will occur.
• Ensure equipment is safely shipped to the customer site while maintaining the company vehicle in a clean and safe manner.
• Work in a team atmosphere between regional and virtual practices while at all times maintaining a professional and respectful demeanor.
• Maintain inventory of equipment while the company vehicle and for projects while on the job site. Maintain current vendor/industry specific certifications and stay current on new products and solutions.

Requirements

Competencies

• Accountability - Ability to accept responsibility and account for his/her actions.
• Adaptability - Ability to fit into a changing environment.
• Ambition - Extent that an individual demonstrates drive and initiative in seeking personal advancement or recognition.
• Detail Orientated - Ability of an individual to pay meticulous attention to all aspects of a situation or task, no matter how small or seemingly unimportant.
• Organized - Ability of an individual to be structured and methodical in working skills.
• Ethical - Ability to be guided by the company’s accepted principles of moral conduct.
• Technical Aptitude - Ability to relate to topics which require an understanding or specialized knowledge.
• Persistence - Ability to continue in a course of action in the face of adversity.
• Decision Making - Selecting an effective course of action while controlling resources and expenditures.

Required Experience

• 2-3 years in a technical related field, internship, or equivalent.

Preferred Experience

• 3+ years of A/V Field Experience.
• 2 – 3 years of product knowledge of Crestron, Extron, Digital Displays.
• Use of Hand Tools, Power Tools and Electronic Measuring Tools.

Required Skills, Education and/or Certifications required

• Valid Driver’s License.
• High School Diploma or equivalent.

Preferred Skills, Education and/or Certifications required

• Basic DC Electronic Wiring and Termination Knowledge.
• Computer competencies in the Microsoft Office Suite: Word, Excel, Visio, Outlook.
• Knowledge of ConnectWise or equivalent software system.
• Programming and Commissing experience desired.
• Reading and creating install and wiring diagrams.

Equal Opportunity Employer – Including Disabled and Veterans