AV Technician

The Florida Panthers; Town of Florida (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

The Florida Panthers are seeking an AV Technician to support audio-visual equipment operations at Amerant Bank Arena, engaging during hockey games, special events, and more.

The ideal candidate will have experience in AV installation and production, and strong customer service skills, ensuring smooth operations for all events. This full-time position requires flexibility for working evenings, weekends, and holidays.

Qualifications

• 4 years of AV installation or production experience preferred.
• Able to read and interpret event documents and manuals.
• Consistently punctual and responsive to management direction.

Responsibilities

• Set up projectors, screens, mixers, microphones, and speakers.
• Operate and configure digital audio consoles.
• Maintain understanding of LED controllers for hockey games.
• Assist the IT helpdesk as needed.

Skills

Basic working knowledge of signal flow

Strong verbal communication skills

Ability to react well under pressure

Customer service-oriented

Education

High school diploma or GED

Tools

Allen & Heath digital consoles

Behringer X32 digital console

Dante

QSys (QSC)

Job description

Organization Overview: The Florida Panthers enter their 33 rd season in 2026-27 as one of the National Hockey League’s premier franchises. As back-to-back Stanley Cup champions in 2024 and 2025, the Cats have emerged victorious in 11 of their past 12 postseason series and have captured four Eastern Conference championships. The Panthers are led by President of Hockey Operations & General Manager Bill Zito entering his seventh season, and President of Business Operations Michael White who begins his first full season.

Facilities: The NHL’s southernmost team operates four facilities in Broward County, Florida: Amerant Bank Arena in Sunrise; the Panthers IceDen in Coral Springs; the state-of-the-art Baptist Health IcePlex in Fort Lauderdale; and the renovated War Memorial Auditorium, which hosts concerts and events for the South Florida faithful year-round.

Community: An organization with deep roots in the community, the Panthers are owned by Vincent J. Viola, a graduate of the United States Military Academy at West Point and a veteran of the U.S. Army. Emphasizing a culture of selfless service both on and off the ice, the Panthers pillar program, “Heroes Among Us,” honors a United States military veteran at every game. The Florida Panthers Foundation focuses on four core pillars: veterans’ affairs; children’s health and education; raising awareness for the endangered Florida Panther; and growing youth hockey throughout the region.

• Organization: Florida Panthers Hockey Club
• Department: IT
• Reports To: IT Manager
• Employment Type: Full-Time
• Schedule: Flexibility required for evenings, weekends, and holidays

Job Summary

The AV Technician supports all audio‑visual equipment operations at Amerant Bank Arena, including hockey games, special events, press conferences, and watch parties as needed.

• Set up projectors, screens, mixers, microphones (wired and wireless), speakers, and cable management for events and functions
• Operate and configure Allen & Heath and Behringer X32 digital consoles
• Navigate Dante and QSys (QSC) platforms, including IPTV network
• Maintain understanding of LED controllers and related scoring controllers for hockey games
• Set up and operate press conferences as needed
• Make and run cables including SDI, coax, ethernet, and XLR
• Build LED walls for events and assist with watch party setups
• Install televisions, TV carts, and program IPTV modules throughout the venue
• Assist the IT helpdesk as needed
• Additional projects, tasks, and events as assigned

Qualifications

• High school diploma or GED preferred but not required
• 4 years of AV installation or production experience preferred but not required
• Basic working knowledge of signal flow for troubleshooting gear
• Ability to read and interpret event documents, equipment manuals, and installation manuals
• Able to work independently and with urgency in a fast‑paced environment
• Reacts well under pressure and adapts to changes in the work environment
• Observes safety and security procedures; reports potentially unsafe conditions promptly
• Customer service‑oriented with a fan‑friendly attitude and professional appearance
• Strong verbal communication skills; approaches patrons and colleagues in a courteous and tactful manner
• Consistently punctual and responsive to management direction

Position Type / Expected Hours

This is a full‑time exempt (salaried) position. Must be able to work flexible hours, nights, weekends, and holidays as needed.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.