AV Systems Engineer

National Capitol Contracting, LLC; Alexandria (VA); On-site; USD 60,000 - 63,000; Full time

Job summary

National Capitol Contracting, LLC seeks an AV Systems Engineer to be the technical authority for VTC, digital signage, and hybrid collaboration across the USPTO enterprise. The role owns the architectural roadmap and engineering integrity of communication hubs serving over 15,000 federal users.

The position is onsite in Alexandria, VA, with a pay rate of $43.27–$45.67 per hour and full-time status. You will design, implement, validate, and sustain enterprise AV ecosystems, ensuring security

Qualifications

• Ability to obtain and maintain a Public Trust clearance.
• Bachelor's degree in Electrical Engineering, Systems Engineering, Information Technology, or equivalent technical field.
• Experience with UCaaS platforms and unified endpoint management architectures in Windows and macOS environments.
• Extensive hands-on experience with major AV ecosystems and control/video distribution hardware.

Responsibilities

• Architect, standardize, and maintain blueprint configurations for USPTO conference rooms and hybrid spaces.
• Engineer AV interfaces to backend IT; design QoS, multicast/unicast, and VLAN mappings for AV-over-IP.
• Ensure compliance with NIST 800-53 and DISA STIGs across AV endpoints and UC applications.
• Diagnose and resolve complex AV/VTC failures impacting operations.
• Lead forensic investigations and implement enterprise-wide remediation.
• Maintain an onsite lab to test firmware updates and hardware before deployment.
• Review and optimize custom control programming for seamless user interfaces.
• Perform other duties as assigned.

Skills

UCaaS platforms

Unified endpoint management

Hybrid Windows/macOS

Education

Bachelor's degree or equivalent engineering field

Tools

Crestron NVX/DM

Extron

AMX

Job description

AV Systems Engineer

• Posted 13-Oct-2026 (EST)
• 600 Dulany St, Alexandria, VA 22314, USA
• 43.27-45.67 per hour The compensation range listed for this position is provided as a good‑faith estimate of what the company intends to offer for this role. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, budget, market data, and relevant laws.
• Hourly
• Full Time

This is an ONSITE position located in Alexandria, VA.

NCC is seeking an AV Systems Engineer to serve as the ultimate technical authority and principal architect for all video teleconferencing (VTC), digital signage, multi‑media conference spaces, and hybrid collaboration environments across the USPTO enterprise. Under the End User Support Operations Support (EUSOS) contract, this role owns the technical roadmap, architectural baselines, and engineering integrity of communication hubs supporting over 15,000 distributed federal workers and executives.

Essential Duties and Responsibilities

• Architect, standardize, and maintain the blueprint configurations for all USPTO conference rooms, executive boardrooms, hearing rooms, and hybrid collaboration spaces
• Engineer the precise interfaces where AV hardware meets backend IT infrastructure. Partner with Network Operations to design optimal Multicast/Unicast configurations, VLAN segmentation, and Quality of Service (QoS) mappings for flawless AV-over-IP (AVoIP) delivery
• Collaborate with Security Operations & Enterprise Monitoring to ensure all AV/VTC endpoint firmware, control code, and UC applications fully comply with federal security guidelines, including NIST 800-53 controls and DISA STIGs
• Serve as the absolute technical backstop for the contract. Diagnose and resolve complex, intermittent, or systemic AV/VTC failures that defeat Tier 13 operational technician teams
• Lead technical forensic investigations into major collaboration space outages or systemic bugs. Document findings and implement permanent enterprise‑wide remediation
• Maintain an onsite engineering lab to model, test, and validate firmware updates, software patches, and new hardware components prior to deployment within campus‑wide rollouts
• Review, optimize, and oversee custom control programming configurations to maintain seamless, unified user interfaces across different space types.
• Other duties as assigned

Minimum Requirements

• Ability to obtain and maintain a Pubic Trust clearance.
• Bachelor's degree in Electrical Engineering, Systems Engineering, Information Technology, or an equivalent technical field (or equivalent master‑level hands‑on experience)
• Master‑level engineering experience of enterprise Unified Communications as a Service (UCaaS) platforms including Microsoft Teams Rooms (MTR), Cisco Webex Room systems, and Zoom Rooms Advanced master‑level command of unified endpoint management architectures (such as Microsoft Intune, MECM/SCCM, Group Policy Objects) across hybrid Windows 10/11 and macOS environments
• Extensive hands‑on experience designing, configuring, and programming/troubleshooting major AV ecosystems including Control & Video Distribution: Crestron (NVX, DM), Extron, AM

NCC provides reasonable accommodations to qualified individuals with disabilities. If you are an applicant that requires a reasonable accommodation, please email us and reference the position in your email.

NCC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristic. E-Verify Employer. VEVRAA Federal Contractor.

Any conditional offer is contingent upon successful completion of background and credit check, as well as any government agency background investigation. This includes ability to obtain and maintain applicable government clearance.

Equal employment opportunity, including veterans and individuals with disabilities.

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