AV Support Technician

IDR, Inc.; New York (NY); Presencial; USD 52.000 - 76.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation

Full benefits (Medical, Vision, Dental

Career opportunity

Descripción de la vacante

IDR, Inc. is seeking an AV Support Technician to join our team in New York City, NY.

You will provide hands-on AV support across corporate meeting rooms and event spaces, ensuring reliable video conferencing and presentation experiences for executives and end users. In this role, you will troubleshoot escalated issues, support live meetings and events, and help maintain and refresh room technology in a fast-paced environment.

Formación

• Experience providing onsite audiovisual support in a corporate environment.
• Strong troubleshooting skills across AV hardware, cabling, and signal issues.
• Experience supporting video conferencing systems and meeting room technologies.
• Ability to deliver professional, customer-focused support for executives and end users.
• Comfortable performing routine room checks and equipment refresh activities.

Responsabilidades

• Provide onsite AV support for conference rooms, collaboration spaces, and corporate events.
• Troubleshoot audio, video, connectivity, and configuration issues to minimize downtime.
• Support video conferencing systems and presentation technologies used across meeting spaces.
• Perform routine room checks, preventative maintenance, and equipment refresh activities.
• Assist with tracking, replacing, and coordinating repairs for AV equipment and spares.

Descripción del empleo

IDR is seeking a AV Support Technician to join one of our top clients for an opportunity in New York City, New York. In this role, you’ll provide hands‑on audiovisual (AV) support across corporate meeting rooms and event spaces, ensuring reliable video conferencing and presentation experiences. You’ll troubleshoot escalated issues, support live meetings/events, and help maintain and refresh room technology in a fast-paced environment.

Position Overview for the AV Support Technician:

• Provide onsite AV support for conference rooms, collaboration spaces, and corporate events
• Troubleshoot audio, video, connectivity, and configuration issues to minimize downtime
• Support video conferencing systems and presentation technologies used across meeting spaces
• Perform routine room checks, preventative maintenance, and equipment refresh activities
• Assist with tracking, replacing, and coordinating repairs for AV equipment and spares

Requirements for the AV Support Technician:

• Experience providing onsite audiovisual support in a corporate environment
• Strong troubleshooting skills across AV hardware, cabling, and signal/connectivity issues
• Experience supporting video conferencing systems and related meeting room technologies
• Ability to deliver professional, customer-focused support for executives and end users
• Comfortable performing routine room checks, maintenance, and coordinating equipment repair/replacement activities

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.