AV Service Technician - Crestron (New Jersey Area)

TEKsystems; Newark (NJ); Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking an AV Service Engineer to provide top-notch service to clients in the New Jersey metro area. This role involves troubleshooting and resolving audio-video technology issues, primarily within executive board rooms and conference centers. With a focus on professionalism and customer interaction, the successful candidate will leverage their extensive experience with major AV brands and tools to ensure seamless operations. Join a forward-thinking company that values diversity and offers a range of benefits, including health insurance and a 401(k) plan, while working remotely and dispatched locally.

Benefits

Health insurance

401(k) plan

Life insurance

Disability insurance

HSA

Transportation benefits

PTO

Qualifications

• 7-8+ years of AV integration and field service experience.
• Strong understanding of AV networking and low voltage concepts.

Responsibilities

• Troubleshoot and resolve AV issues in board and conference rooms.
• Conduct preventative maintenance testing and site surveys.

Skills

AV integration

Troubleshooting Crestron systems

Debugging systems

Customer service

Signal flow understanding

Education

Technical education or equivalent experience

CTS certification

Tools

Multimeters

AV products (Extron, Biamp, etc.)

Job description

*Potential candidates must reside in the New Jersey metro area.*
*The successful candidate will work from home and will be dispatched to client sites in the New Jersey area to troubleshoot and resolve AV issues in board rooms and conference rooms.*
*Description:*
*TEKsystems is seeking an AV Service Engineer to service existing customers in the New Jersey metro area. Candidates should be well-versed troubleshooters in Audio Video technology, with experience in major AV brands such as Crestron and Biamp. Responsibilities include in-person troubleshooting of audio-video systems in executive board rooms and conference centers. Professionalism and customer interfacing skills are essential.*
*Key Skills and Experience:*
- *7-8+ years of AV integration and/or field service experience.*
- *Troubleshooting expertise with Crestron systems and legacy AV systems.*
- *Ability to debug and test systems using tools like multimeters.*
- *Knowledge of AV products such as Extron, Biamp, QSC, Cisco, POLY, LOGITECH, Luxul, NETGEAR, LG, Samsung, Barco, and digital signage systems.*
- *Strong understanding of signal flow, low voltage electrical concepts, and AV networking.*
- *Customer service experience with regular customer interaction.*
- *Technical education or equivalent experience; CTS certification preferred.*
- *Minimum 3 years of field service experience.*
- *Valid driver’s license with a clean record.*
- *Physical ability to perform tasks such as climbing ladders, lifting over 50 pounds, and working in various environments.*
*Other Responsibilities:*
- *Conduct preventative maintenance testing.*
- *Perform site surveys and write concise reports.*
- *Manage multiple service projects and mentor junior technicians.*
*Position Details:*
- *Remote work, dispatched locally.*
- *Pay range: $40.00 - $55.00/hr.*
- *Application deadline: May 10, 2025.*
- *Benefits include health insurance, 401(k), life insurance, disability, HSA, transportation, PTO, and more.*
*Company Overview:*
We're a leading provider of business and technology services, working with over 6,000 customers including 80% of the Fortune 500, across North America, Europe, and Asia. We are committed to diversity and equal opportunity.*