AV Sales & Support Specialist

EOS IT Solutions; New Jersey; On-site; USD 60,000 - 75,000; Full time

Job summary

EOS IT Solutions in New Jersey is seeking a Sales Support Associate to drive sales growth by engaging with potential clients, supporting account teams, and promoting AV products and services.

You will identify opportunities, qualify leads, deliver virtual presentations, and collaborate with external sales teams and technical experts to close deals while maintaining outstanding customer service.

Qualifications

• Minimum 3 years of experience in inside sales or a related field.
• Strong communication and interpersonal skills with the ability to explain technical concepts clearly.
• Familiarity with CRM software (e.g., Salesforce, Jira).
• Proven ability to meet and exceed sales targets.
• Technical aptitude and quick learning of AV products and solutions.
• Self-motivated and results-driven with a passion for sales and customer service.

Responsibilities

• Client Engagement: Initiate contact with potential clients via phone, email, and online channels to uncover opportunities and build relationships.
• Sales Support: Provide commercial support to customers, Account Managers, and Sales Directors. Assist with Salesforce management and collaborate on forecasting.
• Product Expertise: Develop in-depth knowledge of AV products and services. Communicate features and benefits effectively to prospective clients.
• Lead Qualification: Assess and qualify leads from various sources to determine sales potential.
• Sales Presentations: Deliver engaging virtual presentations and demos, addressing client needs and showcasing AV solutions.
• Closing Sales: Drive the closure of sales orders and follow up on leads to meet sales targets.
• CRM Mastery: Use CRM tools to maintain accurate records, manage leads, and track sales activities.
• Collaboration: Work closely with external sales teams and technical experts to resolve customer queries.
• Sales Reporting: Generate and analyze sales reports to provide insights and improve strategies.
• Customer Satisfaction: Ensure exceptional service by responding promptly and professionally to client inquiries.

Skills

Inside sales

Communication

Interpersonal skills

Lead qualification

Tools

Salesforce

Jira

Job description

EOS IT Solutions in New Jersey is seeking a Sales Support Associate to drive sales growth by engaging with potential clients, supporting account teams, and promoting AV products and services.

You will identify opportunities, qualify leads, deliver virtual presentations, and collaborate with external sales teams and technical experts to close deals while maintaining outstanding customer service.