AV/IT Technician

capitalfactory.com; Austin (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

4 weeks paid time off

100% paid health, vision and dental insurance

401k program with company matching

Life insurance and disability coverage

$1,000 personal innovation budget

Coworking membership and gym access

Job summary

Capital Factory is seeking an AV/IT Technician to ensure smooth operations at STATION Austin. This full-time position requires proficiency in AV systems and troubleshooting, with a commitment to maintaining equipment for various events.

The ideal candidate will demonstrate creativity, flexibility, and strong communication skills. Benefits include 4 weeks paid time off, health insurance, and a coworking membership.

Qualifications

• 1-3 years of related experience.
• Familiar with AV systems and technology.
• Ability to adapt and manage stress.

Responsibilities

• Help staff and third-party event organizers use AV equipment.
• Ensure functionality of conference room equipment.
• Maintain server rooms and peripherals.
• Support the Workplace Team with operational tasks.

Skills

AV troubleshooting

Video conferencing

TCP/IP Networking

Communication skills

Event production

Job description

Austin, Texas, United States

Workplace Team reporting to Director of Workplace

Full-time, in office

As the AV/IT Technician you are STATION Austin’s secret weapon, working cross functionally to ensure all AV/IT operations are able to execute smoothly without a glitch! You will work closely with the Workplace, Events, and Venue teams while also supporting all staff, members, clients, guests, and building personnel in a professional and friendly manner.

What you will do …

• Help staff and third-party event organizers use our AV equipment. If you can’t be there, you communicate with event staff to make sure everything runs smoothly.
• Ensure Google Meet, Cisco Webex, and all other equipment is functioning for video calls in conference rooms.
• Maintain and organize event livestreams and videos.
• Perform moderate manual labor like moving tables or mounting a TV into a wall.
• Assist the Workplace Team with their operational tasks, as needed.
• Read and interpret equipment specifications and service manuals.
• Be a trusted administrator for our equipment.
• Be on the lookout for ways to improve the space and amenities offered.
• Keep server rooms and all peripherals stocked, tidy, and organized.
• Maintain composure in a sometimes stressful, sometimes tedious environment. Events are always changing!

The AV/IT Technician works with the Workplace Team with the following:

• Printer Issues.
• IT training with new hires.
• Keeping iPads, TVs, Sonos, and company computers functional and up to date.
• Basic maintenance of our network infrastructure and IP security camera system.
• General workplace tasks and space/fixture needs.

You’ll know you’re successful if …

• STATION Austin events run smoothly, and any chaos or technical difficulties are invisible to the audience.
• People who use the conference rooms, coworking spaces, and event spaces are able to do so without any difficulty.
• The conference rooms and event spaces are free of AV-clutter and tangles every day.
• We don’t have any reports of malfunctioning equipment. When it comes to tickets, no news is good news!
• We accumulate a folder full of process documents that ensure our success in the future.

About you …

• You are a skilled troubleshooter.
• You are organized and plan ahead, but you don’t get stressed out when things change at the last minute. Because they will. You roll with it.
• You are proficient in all aspects of A/V, including video conferencing, audio system configuration, and basic event production.
• You might have experience with (or are happy to learn about):
• TCP/IP Networking, Dante, Extron, and Audio/Video recording and formats.
• You are creative, flexible, and have strong communication skills.
• You perform well under pressure and meet strict deadlines.
• You are familiar and enthusiastic about entrepreneurship and the tech startup scene or willing to learn about it.
• You have 1‑3 years of related experience.
• You live in Austin, are willing to be onsite everyday, and plan to commit to this role for at least one year.

Benefits

• 4 weeks paid time off (one week is between Christmas and New Year’s)
• Personal health, vision and dental insurance paid 100% by Capital Factory
• Additional benefits such as 401k program (50% company matching), life insurance, short & long term disability and employee assistance program
• Parental leave including 10 weeks paid leave for birthing parents and 4 weeks paid leave for non‑birthing parents
• $1,000 personal innovation budget on your first year anniversary and then an additional $500 each anniversary thereafter
• Coworking membership at Capital Factory with garage parking space, metro pass, or rideshare credits and access to the onsite gym
• A priceless network