Role overview
Hands-on field role supporting the installation, troubleshooting, testing, and light commissioning of commercial audiovisual systems across the West Coast region. It suits a technically strong AV professional who can work independently on customer sites, coordinate with project teams, and help bring installed systems to a successful close. The work is field-based, customer-facing, and varied across project types.
Responsibilities
- Install, terminate, label, test, and troubleshoot commercial AV systems at customer jobsites.
- Read and interpret AV line drawings, signal-flow diagrams, rack elevations, wiring schematics, and construction drawings.
- Diagnose system issues and isolate faults involving signal, control, audio, video, cabling, network-connected devices, or installation quality.
- Perform light commissioning, including device verification, functionality checks, basic configuration validation, and punch-list closeout.
- Use AV test equipment, hand tools, and power tools safely and correctly on site.
- Coordinate with project managers, programmers, commissioning engineers, field leads, and customer contacts to resolve issues and keep work on track.
- Document jobsite conditions, completed work, outstanding issues, and recommended next steps through clear daily updates and field reports.
- Spot scope gaps, drawing conflicts, missing equipment, or site-readiness issues and elevate them promptly.
- Provide technical guidance and support to installers and junior field personnel when assigned.
Requirements
- Commercial AV installation and field troubleshooting experience.
- Working knowledge of integrated audio, video, control, conferencing, and display systems.
- Ability to read AV line drawings and construction drawings and apply them in the field.
- Methodical troubleshooting skills and the ability to communicate findings clearly.
- Experience with commercial AV control, DSP, conferencing, and networked AV platforms.
- Ability to work independently while coordinating effectively with a broader project team.
- Valid driver's license and willingness to travel to jobsites as required.
Nice to have
- AVIXA CTS certification.
- AVIXA CTS-I certification.
Benefits and work setup
- Full-time, permanent position at 40 hours per week.
- Salary range of 98,000 to 110,000 USD per annum, plus benefits including health, vision and dental insurance, disability coverage, vacation, sickness leave, and a 401K plan.