AV Administrator, Events & Experiences

SpaceX; Palo Alto (CA); On-site; USD 105,000 - 125,000; Full time

Benefits offered by this job

Comprehensive medical, vision, and dental coverage

401(k) retirement plan

Paid parental leave

3 weeks of paid vacation

Employee Stock Purchase Plan

Job summary

SpaceX is looking for an AV Administrator to design and maintain cutting-edge AV systems that elevate team collaboration and enhance event experiences. This role involves creating immersive environments and providing technical support for high-profile events.

Qualified candidates should have at least 2 years of experience in AV support, strong technical skills, and certifications related to AV systems. Join SpaceX and contribute to exciting events as we explore the future of humanity in space.

Qualifications

• 2+ years of experience in AV support within a mid to large enterprise environment.
• Q-SYS Level 2 and Control Certifications preferred.
• Experience with sound and acoustic design/engineering.

Responsibilities

• Design and implement unique AV solutions tailored to SpaceX events.
• Collaborate with teams to build immersive spaces that enhance brand experience.
• Provide technical support for high-profile events like Starship launches.

Skills

Building, deploying, and troubleshooting computer systems

AV support

Customer service

Problem solving

Teamwork abilities

Education

High school diploma or equivalency certificate

Q-SYS Level 1 Certification

Tools

CAD software

Dante and AES67 protocols

SACN and Art-Net lighting control systems

Job description

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

AUDIO/VISUAL ADMINISTRATOR, EVENTS AND EXPERIENCES

We're looking for a talented individual who can combine technical expertise with creative vision to deliver exceptional audio-visual experiences. As an AV Administrator, you will be responsible for designing, implementing, and maintaining cutting-edge AV systems that enhance our collaboration, presentation, and event spaces. Your expertise will help create immersive and engaging environments that inspire our teams and leave a lasting impression on our guests.

RESPONSIBILITIES

• Engineer unique AV solutions:
  • Collaborate with cross-functional teams to design and implement unique AV solutions that meet the specific needs of our spaces and events.
  • Stay up to date with the latest AV technologies to ensure our solutions are innovative, reliable and user-friendly.
• Build amazing spaces:
  • Work closely with our construction, Spaceport and design teams to create immersive and engaging spaces that showcase our brand and culture.
  • Ensure our spaces are outfitted with state-of-the-art AV systems that support collaboration, productivity and creativity.
• Support events:
  • Provide technical expertise and support for SpaceX and Spaceport events, including Starship launches, village gatherings, concerts and other high-profile events.
  • Ensure seamless execution of AV systems, lighting, and automation to create kick-ass event experiences.

BASIC QUALIFICATIONS

• High school diploma or equivalency certificate.
• 2+ years of professional experience building, deploying, and troubleshooting computer systems, hardware, software, and IP networks within a mid to large enterprise environment for AV support.
• Q-SYS Level 1 Certification.

PREFERRED SKILLS AND EXPERIENCE

• Experience working with construction CAD drawings, Power/Data line drawings, signal flow, AV concepts.
• Q-SYS Level 2 and Control Certifications.
• Experience with Dante and AES67 protocols.
• Comprehensive knowledge of state-of-the-art technology and industry standards for a broad range of live show and installed AV systems, including audio, video, broadcast, lighting, lasers and facility infrastructure.
• Experience with Dante and AES67 protocols.
• Experience deploying SACN and Art-Net lighting control systems.
• LED wall installation experience.
• Experience splicing and terminating various cable types.
• Experience with sound and acoustic design/engineering.
• Expertise in customer service, problem solving and teamwork abilities.
• Working knowledge of video conferencing solutions and support.

ADDITIONAL REQUIREMENTS

• Must be physically fit enough to regularly lift up to 30 lbs. for duties such as delivering computers, unpacking and rack-mounting equipment, etc.
• Must be willing to work extended hours and weekends as needed.
• Must be willing to travel (<20%).
• Must be flexible to work various shift patterns (i.e. early morning to afternoon, or afternoon to later evening).
• Ability to pass Air Force background checks for Cape Canaveral and Vandenberg.

COMPENSATION AND BENEFITS:

Pay Range:
AV Administrator $105,000.00 - $125,000.00/per year

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law.

ITAR REQUIREMENTS:

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s affirmative action plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to [e-mail].