Auxiliary Services Academic Liaison

University of Georgia; Athens (GA); On-site; USD 60,000 - 80,000; Full time

Job summary

University of Georgia seeks an Auxiliary Services Academic Liaison to partner with the Bookstore, faculty, and campus leadership to support intentional, timely, and affordable course materials. The role focuses on adoption platforms, Open Educational Resources, and compliance while aligning with instructional goals and student success.

The position emphasizes collaboration, outreach, and the translation of academic decisions into effective operational execution across a complex university

Qualifications

• Bachelor's degree in a related field or equivalent professional experience.
• Strong communication and interpersonal skills, with the ability to interact with faculty, staff, and leadership.
• Ability to manage multiple priorities and coordinate with campus partners.

Responsibilities

• Serve as primary liaison between Auxiliary Services and academic units on course materials and affordability initiatives.
• Collaborate with Bookstore and Course Materials teams to implement adoption platforms (Follett Discover) and related tools.
• Conduct departmental workshops and trainings on adoption software and related initiatives.
• Build and maintain relationships with faculty, department chairs, and administrators to support planning and adoption.
• Identify trends and opportunities in course materials to inform strategy and improve affordability.

Skills

Communication skills

Public speaking

Relationship building

Project management

Education

Bachelor's degree or equivalent

Tools

MS Office

Job description

Posting Details

Posting Number: S15874P

Working Title: Auxiliary Services Academic Liaison

Department: Auxiliary Business Process Imp

About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university (). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

College/Unit/Department website: auxiliary.uga.edu

Posting Type: External

Retirement Plan: TRS

Employment Type: Employee

Benefits Eligibility: Benefits Eligible

Full/Part time: Full Time

Additional Schedule Information: This position offers a 40 hour work week. Hours and schedule may vary, but will typically be Monday - Friday.

Advertised Salary: Commensurate with Experience

Posting Date: 10/08/2026

Open until filled: Yes

Proposed Starting Date: 11/01/2026

Location of Vacancy: Athens Area

EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ([e-mail]).

USG Core Values Statement: The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02. Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.

Position Information

Classification Title: Vendor Relations Pro II

FLSA: Exempt

FTE: 1.00

Minimum Qualifications: Bachelor's degree in a related field or equivalent and 2 years of professional experience

Position Summary

The Auxiliary Services Academic Liaison serves as a strategic, relationship focused partner between the UGA Bookstore, university faculty, academic departments, campus leadership, and Auxiliary Services to support intentional, timely, and affordable course materials selection aligned with instructional goals and student success.

This role promotes and sustains the effective use of the UGA Bookstore's online adoption platform and related academic resources. The Liaison works collaboratively with faculty to explore and implement course material options-including print, digital, Open Educational Resources (OER), and access programs-that balance instructional intent, affordability, access, and compliance requirements.

Through individual consultations, group engagement, and targeted outreach, the Liaison strengthens faculty awareness, participation, and confidence in course materials adoption while staying attune to the resources provided by the contracted vendor to be a communications and support bridge between the two. Success in the role requires the ability to navigate complex academic environments with credibility and discretion; communicate clearly and collaboratively across diverse stakeholders; and foster trust-based partnerships that reflect academic culture and shared governance.

In collaboration with the UGA Bookstore and Course Materials teams, the Liaison helps translate academic decisions into effective operational execution, ensuring continuity from planning through delivery. The position draws on strong organizational, analytical, and technical competencies to manage multiple priorities, uphold institutional, state, and federal requirements, and advance the mission of Auxiliary Services while centering faculty support, student affordability, and academic success.

Knowledge, Skills, Abilities and/or Competencies

• Exceptional written and verbal communication skills and ability to interact professionally with a wide variety of constituents. Includes but not limited to faculty, administration, parents, and students, as well as campus guests and prospective students/parents.
• Ability to work independently using sound judgement within general policy and procedural guidelines while ensuring that program progress updates are shared when requested and scheduled.
• In partnership with Bookstore/Course Materials leadership; presents, interacts, and influences faculty, department chairs and Administration on course materials adoption utilization and ensuring resolution for escalated issues, including input for strategy and goal development for the department and/or store.
• Ability to conduct professional presentations and training to individuals, as well as groups (presenting individually and as part of a team) using detailed information to ensure that the Bookstore Course Materials program is understood and the benefits of the program are clear to all parties. Builds understanding between parties with varying priorities to ensure the best outcome for the University and students. Ability to support the Bookstore Course Materials Department Team members to ensure that the course materials program seamlessly functions from adoption through purchase.
• Proficiency in office practices, procedures, equipment and with the Microsoft Office Suite (Word, Excel, PowerPoint) as well as the ability to master UGA Course Materials Adoption Tools and Programs.
• Learn and adapt to changing technology (UGA and non-UGA) and equipment used in the performance of assigned duties.
• Strong attention to detail, and ability to utilize discretion with confidential information.
• Ability to collaborate with team members as well as Bookstore Management and employees, and to establish and maintain effective working relationships with others.
• Excellent organizational and time management skills are integral to this position.

Physical Demands

• Sitting for long periods of time.
• Push, pull, lift and reach.
• Drive as needed

Is driving a responsibility of this position? Yes

Is this a Position of Trust? No

Does this position have operation, access, or control of financial resources? No

Does this position require a P-Card? No

Is having a P-Card an essential function of this position? No

Does this position have direct interaction or care of children under the age of 18 or direct patient care? No

Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) No

Credit and P-Card policy

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Background Investigation Policy

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Academic Liaison, Faculty Engagement & Affordability Leadership

• Serve as the primary liaison between Auxiliary Services, academic departments, and other university units regarding the course materials adoption program (Follett Discover), digital courseware, supply requirements, affordability initiatives, and other tools that support academic success and/or textbook affordability.
• Conduct departmental workshops and one-on-one training sessions on adoption software (e.g., Follett Discover) and other initiatives as they arise.
• Build and maintain a broad network of relationships with faculty, department administrators, and college leadership to support course materials planning and adoption.
• Consult with faculty individually and in groups to discuss course material options aligned with instructional goals, including print, digital, OER, and access programs. Promote and support affordability and access initiatives as integral elements of academic success.
• Identify trends, challenges, and opportunities related to course materials and communicate insights to Auxiliary Services and campus partners, and challenges of the academic community.
• Regularly schedules and hosts academic departmental informational sessions to educate faculty about adoption processes and new learning resources.
• Consults with faculty on cost-effective course material alternatives, custom content, and/or digital solutions.

Percentage of time: 50

Collaboration with Bookstore & Operational Partners

• Support the Bookstore Course Materials Department Team members to ensure that the course materials program seamlessly functions from initial outreach and training presentations through faculty adoption, purchasing, and beyond.
• Collaborate with the bookstore buying team to ensure course material and general merchandise inventory levels align with projected enrollment, faculty requirements, campus special