Automotive Workshop Supervisor

Placements24; Queenstown (MD); On-site; USD 14,000 - 25,000; Full time

Benefits offered by this job

Competitive salary

Career advancement

Professional development

Provident fund

Medical aid

Company vehicle or travel allowance

Job summary

Placements24 is seeking an Automotive Workshop Supervisor for a well-established service center in Queenstown, SA. Lead a team of technicians, manage daily workshop operations, and ensure top-quality repairs with efficient scheduling.

You will drive safety, provide technical guidance, and uphold customer satisfaction through hands-on leadership and strategic workflow management. Strong diagnostic knowledge and dealership software skills are essential.

Qualifications

• Qualified Automotive Technician with supervisory experience.
• Strong knowledge of automotive systems and diagnostics.
• Proven leadership and people management skills.
• Ability to organize workloads and schedules.
• Proficient with diagnostic equipment and dealership software systems.
• Commitment to quality workmanship and customer satisfaction.
• Valid driver's license.
• Strong problem-solving and decision-making abilities.

Responsibilities

• Supervise daily operations of the automotive workshop.
• Direct and review work of technicians to ensure quality repairs.
• Assign tasks and manage technician schedules for efficiency.
• Conduct quality checks on completed work.
• Assist technicians with complex diagnostics and guidance.
• Maintain a clean, safe workshop and comply with regulations.
• Oversee parts ordering and inventory control.
• Deliver excellent customer service and address inquiries.
• Monitor performance metrics and implement improvements.
• Foster a collaborative, professional team environment.

Skills

Automotive technician

Leadership

Diagnostics

Workload management

Diagnostic equipment

Dealership software

Quality workmanship

Driver's license

Decision making

Education

Trade qualifications

Tools

Diagnostic equipment

Dealership management systems

Job description

About the Role

Our client, a well-respected automotive service center in Queenstown, Eastern Cape , is seeking a motivated and experienced Automotive Workshop Supervisor to lead their team of technicians. This supervisory role is critical for ensuring the smooth and efficient operation of the workshop, maintaining high standards of workmanship, and fostering a productive team environment. The ideal candidate will possess strong leadership skills, excellent technical knowledge of automotive repair, and a commitment to customer satisfaction. You will be responsible for overseeing daily operations, managing technician workloads, quality control, and ensuring all repairs are completed accurately and on time. This is an excellent opportunity to take on a leadership role within the automotive industry in the Queenstown area. Our client values professionalism and dedication.

Key Responsibilities

• Supervise and manage the day-to-day operations of the automotive workshop.
• Oversee and direct the work of automotive technicians, ensuring high-quality repairs and maintenance.
• Assign tasks and manage technician schedules to optimize workflow and efficiency.
• Conduct quality control checks on completed work to ensure it meets standards and customer expectations.
• Assist technicians with complex diagnostic issues and provide technical guidance when needed.
• Ensure the workshop is maintained in a clean, organized, and safe condition, adhering to all safety regulations.
• Manage parts ordering and inventory for the workshop, ensuring availability of necessary components.
• Provide excellent customer service, addressing customer inquiries and concerns professionally.
• Monitor workshop performance metrics and implement strategies for improvement.
• Foster a positive and collaborative team environment, encouraging professional development among staff.

Requirements

• Proven experience as a qualified Automotive Technician with several years in a supervisory or leadership role.
• Strong technical knowledge of automotive systems, diagnostics, and repair procedures.
• Excellent leadership, communication, and people management skills.
• Ability to effectively organize and manage workloads and schedules.
• Proficiency in using diagnostic equipment and dealership management systems.
• A strong commitment to quality workmanship and customer satisfaction.
• Ability to remain calm and effective under pressure in a busy workshop environment in Queenstown .
• Relevant trade qualifications are essential.
• A valid driver's license.
• Problem-solving skills and the ability to make sound decisions.

Benefits

• Competitive salary package commensurate with experience and qualifications.
• Opportunity for leadership and career advancement.
• Work with a dedicated and experienced team.
• Continuous training and professional development opportunities.
• A stable and respected automotive service center.
• Company vehicle or travel allowance may be provided.
• Contribution to provident fund and medical aid.