AUTOMOTIVE WORKER SUPERVISOR, RFT (Car Care Center)

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); Hagåtña (GU); On-site; USD 65,000 - 90,000; Full time

Job summary

Mariannas Autoport in Guam is seeking an Automotive Worker Foreman to supervise automotive repair and service operations. You will oversee Mobile Equipment Services and Customer Services Clerks, ensuring efficient daily work, safety compliance, and effective customer support.

The role requires managing 13–30 staff, scheduling work, and maintaining records while coordinating with supervisors and union representatives when needed. ASE certifications may be required by the hiring manager.

Qualifications

• One year of experience in servicing vehicles and mobile equipment.
• Three years of experience performing repairs and servicing automotive systems.
• ASE certifications may be required as determined by the hiring manager, covering Engine Repair, Automatic Trans/Transaxle, Manual Drive Train and Axles, Suspension and Steering, Brakes, Electrical Systems, Heating and Air Conditioning, Engine Performance, Master level for all.

Responsibilities

• Supervise 13-30 subordinates in automotive repair and service tasks.
• Establish work schedules, staffing, and safety compliance for all areas.
• Monitor costs, materials, and equipment usage; ensure efficient work flow.

Skills

Supervisory experience

Safety procedures

Customer service

Education

High school diploma or GED

Job description

Job Summary

Serves as Automotive Worker Foreman exercising supervisory responsibility for control over work operations involving Automotive Workers Mobile Equipment Services and Automotive Customer Services Clerk.

Duties And Responsibilities

• - Works under the general supervision of a designated supervisor who issues broad guidelines and instructions. Performs normal day-to-day assignments independently and in compliance with existing rules regulations and policies. Work is reviewed in terms if efficiency and effectiveness of operations.
• - Supervises approximately 13-30 subordinates in grades NA-8 NA-5 and PS-4 engaged in making repairs to a variety of component parts accessories and parts of systems of automotive vehicles rendering services and making adjustments such as tire and tube maintenance ignition tune-up lubrications oil changes battery service minor repair work and simple accessory installations and the preparation of work sheets for repair of vehicles setting up schedules taking special orders and handling customer complaints. Counsels employees adjusts informal complaints and grievances through discussions with employees and union representatives and initiates disciplinary actions as needed. Evaluates work performance of subordinate personnel and approves leave. Trains subordinates in the area of safety proper work procedures housekeeping and in the automotive techniques.
• - Establishes work schedules and sequence of operations for subordinates. Provides adequate staffing for all areas of responsibility to assure the efficient and economical accomplishment of work assignments and insures the compliance of all safety regulations.
• - Analyzes material and labor costs to effect economics. Effects changes in work assignments and methods as necessary to reduce or control costs. Takes necessary action to assure economical use and protection of supplies tools equipment and cash.
• - Keeps abreast of latest techniques for automotive servicing. Determines equipment and materials required. Monitors work flow of daily commitments to insure that work will be completed or patron is aware of possible delay.
• - Maintains necessary records of transactions and reports which may be required.
• - Carries out EEO policies and communicates support of these policies to subordinates. Assures equality in determining qualifications selections assignments training promotions details discipline and awards to employees. Cooperates and participates fully in the development of an EEO Aff…
• - Exercises tact good manners and courtesy when serving and assisting customers. This is expressed by tactfully responding to patrons in a prompt and friendly manner.
• - Performs other related duties as assigned.

PHYSICAL EFFORT

Is required to stand stoop bend stretch and works in tiring and uncomfortable positions where parts worked on are in hard-to-reach places. Frequently lifts parts and equipment weighing up to 20 pounds occasionally may lift and carry items weighing up to 50 pounds.

WORKING CONDITIONS

Normally works inside on concrete floors where it is drafty and noisy and where fumes from vehicles are present and occasionally outside sometimes in bad weather. Is exposed to dirt and grease and is subject to cuts bruises burns shocks and strains.

General Experience

One year of experience that provided the knowledge and ability to perform a full range of duties in connection with the servicing of vehicles and mobile equipment and performing minor maintenance work.

Substitution Of Education For Experience

One year of high school education may be substituted for 3 months of general experience up to a High School Diploma or GED for one year of general experience.

Specialized Experience

Three years of experience that provided the knowledge and ability to perform repairs and service a variety of component parts accessories and parts of systems of automobiles trucks vans forklifts etc. perform prescribed tests inspections to insure vehicles meet the standards set forth required by the applicable safety standards.

ASE Certifications are required as determined by the hiring manager based on work to be assigned

• Engine Repair
• Automatic Trans/Transaxle
• Manual Drive Train and Axles
• Suspension and Steering
• Brakes
• Electrical/Electrical Systems
• Heating and Air Conditioning
• Engine Performance
• Master (indicates certification for all of the above)

Primary Location

United States-Guam-Hagatna

Organization

Mariannas Autoport

Schedule

Full-Time (35 + hours)