Automotive Warranty Co-op — Data & Root-Cause Analysis

AAM - American Axle & Manufacturing; Detroit (MI); Sur place; USD 25 000 - 36 000; Temps partiel

Résumé du poste

Dauch Corporation, a premier Driveline and Metal Forming supplier in Detroit, seeks a Warranty Co-op to support warranty initiatives and gain hands-on experience with customer warranty systems and product evaluations.

You will analyze warranty data, assist with root cause analysis, and collaborate with cross-functional teams to communicate findings and improve product performance.

Qualifications

• Pursuing a Mechanical Engineering degree or related field at an accredited university.
• Graduation date of December 2027 or later.
• 3.0 minimum GPS.
• Candidate must be able to work 25 hours a week year round.
• Must be interested in pursuing a career in the automotive industry.
• Technical / Industrial knowledge and/or experience preferred.

Responsabilités

• Learn about Dauch products and support warranty investigations related to field performance and customer concerns.
• Analyze customer warranty data to identify trends, track returned components, and monitor warranty metrics including claim volume, labor codes, and cost impacts.
• Assist in investigating product issues by evaluating warranty claims and identifying potential causes of field failures or customer dissatisfaction.
• Collaborate with cross-functional teams throughout Dauch including Product Engineering, Metallurgical Engineering, Gear Lab Engineering, Quality, and other technical functions to support problem-solving activities.
• Participate in hands-on evaluation of field-returned components, including product teardowns and failure analysis.
• Document root cause analysis and corrective action plans.
• Prepare reports and presentations that communicate warranty trends, investigation results, and product performance data to manufacturing facilities and stakeholders.
• All other duties as assigned.

Connaissances

Technical / Industrial knowledge

Formation

Pursuing a Mechanical Engineering degree or related field

Description du poste

Job Posting Title

Warranty College Co-op

Job Description Summary

Dauch is seeking a Warranty Co-op to join our team! In this role, you will support warranty initiatives by analyzing data, investigating field-returned components, and assisting with root cause analysis activities. You will gain hands-on experience working with customer warranty systems, product evaluations, and cross-functional problem-solving efforts. The ideal candidate possesses strong verbal and written communications skills, with the ability to effectively communicate technical information to a variety of audiences.

Ready to join the team that’s Built to Perform? Apply Today!

Job Description:

• Learn about Dauch products and support warranty investigations related to field performance and customer concerns.
• Analyze customer warranty data to identify trends, track returned components, and monitor warranty metrics including claim volume, labor codes, and cost impacts.
• Assist in investigating product issues by evaluating warranty claims and identifying potential causes of field failures or customer dissatisfaction.
• Collaborate with cross-functional teams throughout Dauch including Product Engineering, Metallurgical Engineering, Gear Lab Engineering, Quality, and other technical functions to support problem-solving activities.
• Participate in hands-on evaluation of field-returned components, including product teardowns and failure analysis.
• Document root cause analysis and corrective action plans.
• Prepare reports and presentations that communicate warranty trends, investigation results, and product performance data to manufacturing facilities and stakeholders.
• All other duties as assigned.

Required Skills and Education

• Pursuing a Mechanical Engineering degree or related field, fulltime at an accredited university
• Graduation date of December 2027 or later.
• 3.0 minimum GPS
• Candidate must be able to work 25 hours a week year round.
• Must be interested in pursuing a career in the automotive industry.
• Technical / Industrial knowledge and/or experience preferred.

About Dauch:

Dauch Corporation is a premier Driveline and Metal Forming supplier serving the global automotive industry with a powertrain-agnostic product portfolio that supports electric, hybrid, and internal combustion vehicles. The company is headquartered in Detroit, MI, with operations that span 24 countries and more than 175 locations. Formed through the acquisition of Dowlais Group plc and its subsidiaries - GKN Automotive and GKN Powder Metallurgy, Dauch unites deep engineering roots with global manufacturing capabilities and an entrepreneurial spirit to move mobility forward. Visit www.dauch.com to learn more.

Dauch will not discriminate against any Associate or applicant for employment because of age, race, color, gender, religion, weight, height, marital status, sexual orientation, genetic history or information, gender identity or expression, disability, protected veteran status, national origin, or other characteristic protected by law. Dauch will take affirmative action to ensure that applicants are employed, and that Associates are treated equally during employment, without regard to their age, race, color, gender, religion, weight, height, marital status, sexual orientation, genetic history or information, gender identity or expression, disability, protected veteran status, national origin, or other characteristic protected by law. For the Disabled Job Seeker: We offer reasonable accommodations for qualified disabled individuals who are applicants for employment. To request assistance or accommodations, please e-mail [e-mail]. Dauch is an equal opportunity/affirmative action employer.