Automotive Used Car Technicians

Fontana Chrysler, Dodge, Ram, Jeep; Fontana (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K

Health & Wellness Program

Paid vacation

Paid holidays

Job summary

Fontana Chrysler, Dodge, Ram, Jeep is looking for an Automotive Used Car Technician to service and repair vehicles to ensure customer satisfaction. The ideal candidate will have over 5 years of relevant experience and ASE certification, along with strong communication and customer service skills.

Along with competitive pay, we offer health, dental, vision, and wellness benefits, alongside 401K and paid vacation.

Qualifications

• 5+ years Used Car Service Technician experience required, preferably in a dealership.
• Valid California driver's license with a clean driving record.
• Certification from National Institute of Automotive Service Excellence (ASE).

Responsibilities

• Ensure timely oil and filter changes for customer satisfaction.
• Perform routine service inspections and maintenance jobs.
• Maintain cleanliness of vehicles during service.

Skills

Excellent communication skills

Customer service skills

Problem-solving skills

Ability to diagnose and repair multiple makes and models

Safety oriented

Education

High school diploma or GED

ASE certification

Tools

Diagnostic equipment

Job description

Overview

The AutomotiveUsed Car Technician services and repairs used vehicles as assigned by management following all established standards and procedures. In addition, he or she may be assigned to conduct pre-delivery service on new vehicles to ensure excellent working order for the customer. We deliver the highest quality service while maintaining the highest level of customer satisfaction.

The ideal candidate has a high school diploma or GED, some post-secondary automotive training, at least 5+ yeas Used Car Service Technician experience required (dealership experience preferred)or large facility experience, and certification by the National Institute for Automotive Service Excellence (ASE). An unrestricted driver's license and a clean driving record, a strong technical performance record, and strong physical dexterity and stamina to get the job done are required. He or she must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service.

In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.

Responsibilities

• Ensure to have Lube Oil and Filter changed in timely manner for ensured customer satisfaction.
• Checks all fluids and maintenance-related parts and tops-off or replaces fluids or filters/parts as required.
• Performs routine service inspections or tests and completes standard maintenance jobs.
• Maintains cleanliness of vehicles while performing service or repairs.
• Ensures that required documentation is complete and is in compliance with regulations and standards.
• Follows all shop policy, procedure, safety, and environmental rules.
• Helps maintain shop appearance and safety standards and ensures the shop runs in an efficient manner by performing duties such as inventory stocking and other general functions.
• Attends all staff meetings, trainings, and educational classes as required.
• Complete system diagnostics and full automotive troubleshooting and testing.
• Maintain an organized and neat shop area.
• Communicate directly with service advisors regarding the status of the service work as well as the estimated time for completion so that customers can be informed.
• Continuously learn new technical information and techniques in formal training sessions in order to stay informed with rapidly changing automotive technology.
• Demonstrates behaviors consistent with the Company's Values in all interactions with customers, coworkers and vendors.
• Performs other duties as assigned.

Qualifications

• 5+ years Used Car Service Technician experience required (dealership experience preferred)!
• Able to drive both automatic and standard-transmission vehicles.
• National Institute of Automotive Service Excellence (ASE) certification (s) or certification (s) in different specialized areas such as: brakes, electrical/electronic systems or engine performance preferred.
• Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress.
• Excellent interpersonal skills to interact professionally with customers, vendors, and staff.
• Safety and customer service oriented.
• Able to bend, kneel, squat, stand, and lift heavy objects as needed.
• Professional appearance and work ethic.
• Self-motivated with solid work habits.
• Valid California driver’s license with a clean driving record.
• Ability to diagnose and repair a variety of makes and models a MUST!