Automotive Technician - Midas

Dayforce HCM, Inc.; Indiana, Mishawaka (PA, IN); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Automotive Technician to perform repairs and maintenance on various vehicles. This role requires a strong sense of integrity, excellent communication skills, and a passion for delivering quality service. The ideal candidate will have extensive knowledge of automotive systems and diagnostics, along with the ability to effectively utilize modern tools and technology. Join a dynamic team that values teamwork and customer satisfaction, where your contributions will play a crucial role in exceeding business goals and enhancing operational efficiency. This position offers a supportive environment for professional growth and development.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Flexible Spending Account

Retirement Savings Plan

Paid Time Off

Performance Awards

Employee Discounts

Professional Development Opportunities

Qualifications

• Minimum of one year of related experience preferred.
• Strong technical knowledge of automotive systems and diagnostics.
• Proficient in the use of diagnostic tools and equipment.

Responsibilities

• Conduct vehicle inspections to identify mechanical and safety concerns.
• Complete repairs and maintenance tasks efficiently.
• Provide legendary customer service and ensure customer satisfaction.

Skills

Integrity

Communication Skills

Customer Service Skills

Automotive Knowledge

Technical Knowledge

Organizational Skills

Analytical Skills

Problem-Solving Skills

Multitasking

Adaptability

Education

High School Diploma or Equivalent

Automotive Technical Training Program

ASE Certifications

Tools

Diagnostic Tools

Computerized Diagnostic Software

Scan Tools

Multimeters

Job description

IN Midas Mishawaka - 2216, 215 W University Dr, Mishawaka, Indiana, United States of America Req #440

Tuesday, September 24, 2024

Summary/Objective

An Automotive Technician will perform repair work and maintenance for cars, trucks, and other motor vehicles.

Summary

An Automotive Technician exemplifies professional integrity, strong teamwork skills, extensive knowledge of the automotive industry, excellent automotive diagnostic and repair knowledge and skills, utilization of the latest technology, tools, and equipment, and a passion for delivering quality work, exceptional customer service, and exceeding business goals while supporting the daily operations of the business. An Automotive Technician must exercise discretion and independent judgment with respect to matters that significantly impact business operations.

Essential Functions, Duties, and Responsibilities

• Conduct comprehensive vehicle inspections to identify potential mechanical, electrical, maintenance, or other automotive needs and safety concerns.
• Complete repairs and maintenance tasks efficiently and accurately, including engine repairs, brake repairs, suspension repairs, and other mechanical services.
• Utilize diagnostic equipment, technical manuals, and computerized systems to diagnose and troubleshoot complex automotive problems efficiently and accurately.
• Perform routine maintenance services, such as oil changes, tire rotations, fluid flushes, filter replacements, and more, to ensure vehicle reliability and longevity.
• Ensure all repair and maintenance work meets manufacturer specifications and industry standards for quality and safety.
• Perform quality control checks and test-drive vehicles to verify repairs and diagnose any remaining issues.
• Immediately raise any accidents or other service issues that require service work beyond what was originally scheduled or otherwise raise safety concerns to the Store Manager or Service Manager.
• Complete test drives correctly and in accordance with company policy, procedures, safety best practices, and traffic laws.
• Prepare and maintain thorough, consistent, and accurate inspection records in accordance with company procedures and best practices.
• Communicate effectively and professionally with customers to explain repair recommendations, provide estimates, and address any questions or concerns.
• Provide legendary customer service and ensure customer satisfaction by promptly providing accurate and quality automotive services and maintaining a professional and courteous demeanor.
• Collaborate with management and other team members to coordinate workflow and ensure efficient service delivery.
• Assist and mentor junior technicians and apprentices as needed, sharing knowledge and expertise to support their development.
• Abide by and promote workplace safety requirements and best practices to minimize and reduce workplace safety concerns, injuries, and damages, and maximize team compliance with OSHA and company safety policies, procedures, and industry best practices.
• Maintain a clean, organized, and safe work environment in accordance with company policies and OSHA regulations.
• Stay current on industry trends, technology advancements, and regulatory changes affecting automotive repair and safety.
• Collaborate with the Store Manager and senior management to develop and execute business plans, directives, initiatives, programs, budgets, and more.
• Support the Store Manager in fostering a strong, inclusive, and cohesive team environment and culture to effectively value and develop employees, exceed business goals, and provide legendary customer service.
• Perform other duties as assigned.

Supervisory Responsibilities

• None

Required Skills and Qualifications

• Strong sense of integrity.
• Excellent verbal and written communication skills.
• Excellent interpersonal, diplomacy, and customer service skills.
• Extensive knowledge of the automotive industry.
• Strong technical knowledge of automotive systems, diagnostics, and repair procedures.
• Excellent organizational skills and attention to detail.
• Excellent analytical, decision-making, and problem-solving skills.
• Proficient with computer and software systems.
• Proficiency in diagnostic tools and equipment, including scan tools, multimeters, and computerized diagnostic software, and Digital Vehicle Inspections (DVI).
• Strong and clear understanding and knowledge of the proper use of shop equipment, tools, and fluids.
• Ability to adapt to rapidly changing automotive technologies, methods, and best practices.
• Proficient in inventory and expense management.
• Ability to thrive in a high-paced sales environment.
• Ability to provide and receive constructive feedback.
• Ability to manage priorities, multitask, and complete objectives with minimal supervision.
• Ability to meet consistent attendance expectations.

Required Education, Credentials, and Experience

• The minimum age requirement of eighteen years.
• An active and unrestricted driver’s license is required.
• A high school diploma or equivalent; completion of automotive technical training program preferred.
• A minimum of one year of related experience is preferred.
• Prior industry knowledge and/or experience is required.
• ASE or other relevant certifications preferred.
• Must be legally authorized to work within the United States while employed by Leeds West Groups.
• Successful completion of a Motor Vehicle Records (MVR) check and ability to maintain a clean driving record.

Workplace Culture, Conduct, and Expectations

In support of a positive, professional, safe workplace culture and environment, we adhere to a zero-tolerance policy for drugs, alcohol, weapons, violence, harassment, or discrimination in accordance with our company policies and employment laws, as applicable. Additionally, employees are expected to conduct themselves positively, respectfully, ethically, and professionally.

Physical Demands

This position requires physical strength, agility, dexterity, and endurance to successfully perform the essential job functions in a demanding and dynamic environment.

This position requires frequent standing, walking, bending, kneeling, stooping, crouching, crawling, reaching, driving, climbing, and other repetitive motions; frequent lifting and carrying heavy parts and equipment weighing up to 50 pounds or more; physical endurance to work long hours in a fast-paced environment, often under tight deadlines; precise hand-eye coordination and manual dexterity; and adequate vision, hearing, and speaking abilities.

Position Type/Expected Hours of Work

This full-time, overtime-exempt, onsite position requires at least 32 hours per week. Business operations are Monday through Saturday and Sunday at various locations. Hours of operation and days of work may vary by location, business needs, and work schedules. This position regularly requires long hours and frequent weekend work.

Travel

This position requires up to 25% travel between local stores. Overnight travel requirements are less than 5% unless on a particular assignment. Travel and mileage reimbursements may apply, subject to Company policy.

Leeds West Groups provides equal employment opportunities to all employees and employment applicants without regard to race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity and expression, age, ancestry, citizenship, physical or mental disability, genetic information, marital status, veteran status, or any other classification protected by applicable local, state, or federal laws.

Leeds West Groups meets all its obligations under the Americans with Disabilities Act and state and local disabilities laws. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of their jobs. For questions about the reasonable accommodations process or to request a reasonable accommodation, please contact Human Resources.

Please note that this job description is not designed to cover or contain a comprehensive listing of the activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Benefits

• Health, dental, and vision insurance
• Flexible and health savings account options
• Retirement savings plan
• Voluntary life and disability insurance plans
• Paid time off and holidays
• Pay incentive programs
• Performance awards
• Professional development opportunities and reimbursements
• Employee discounts on automotive services and products