Job Description
Job Type
Full time
Exempt/Non Exempt
Hourly
Job Description
Location Details: This is an onsite position located in our Summerville Car Care Facility.
Position Schedule/Shift
Service center hours are Monday-Friday, 7:30 a.m.-6:00 p.m., and Saturday, 8:00 a.m.-4:00 p.m. Schedule and shift assignments will depend on the technician position and level.
Position Summary
ACG Car Care Technicians complete routine scheduled maintenance service on automobiles and trucks, as directed by a manager or Service Advisor. They spend their day performing basic automotive repair, adjustments and maintenance procedures, including, but not limited to; oil changes, tire replacement & repairs and general vehicle maintenance.
Key Responsibilities
General Service Tech
- Drive vehicles into service bays, prepare them for, and complete digital vehicle inspection
- Performs general automotive maintenance and repairs
- Test drive vehicles and prepare vehicles for delivery to customers, after necessary repairs and maintenance are complete
- Keep the shop clean and organized to ensure a positive member/customer experience
- Learn from Technician A, B, and C colleagues to further advance your career
Technician C
- All General Service Tech opportunities plus:
- Perform automotive repairs, adjustments and maintenance procedures as outlined on repair orders
- Complete fluid exchanges, alignments, brake services, basic repair, and maintenance services, etc.
Technician B
- All Tech C opportunities plus:
- Work with, mentor, and train less experienced Technicians
- Performs all Service Technician C duties plus advanced repair and maintenance services.
Technician A
- All Tech B opportunities plus:
- Work with, mentor, and train less experienced Technicians
- Complete electrical repairs, diagnostic repairs, drivability diagnostics, etc.
Qualifications
Minimum Qualifications: All Service Techs
- Have a High School diploma, GED, or technical school certification
- Possess a valid driver's license
- Have mechanical aptitude
- Are knowledgeable about automotive and/or truck systems, tools, and technical resources, and can independently perform a variety of basic repairs and maintenance of automobile and truck vehicles
- Understand and consistently demonstrate the proper use of equipment and tools used in such repair and maintenance, and the need to maintain a clean, safe, and organized work area.
- Can consistently provide exceptional customer service and improve customer service scores
Preferred Qualifications (General Service Tech)
- G1-Auto Maintenance & Light Repair preferred
- State inspection certificate where applicable
- AC 609 Certification
Minimum Qualifications (Technician C)
- All General Service Tech requirements plus:
- Minimum of 6 months relevant experience in automotive repair or completion of formal automotive training program.
Preferred Qualifications (Technician C)
- All General Service Tech preferred qualifications plus:
- ASE Certifications (or their equivalent). A4-Suspension & Steering, A5-Brakes
- AC 609 Certification
Minimum Qualifications (Technician B)
- All C Tech requirements plus:
- 3 years or more of experience repairing vehicles at a dealership or automotive center
Preferred Qualifications (Technician B)
- All C Tech preferred qualifications plus:
- Two other ASE certifications (or their equivalent)
- AC 609 Certification
Minimum Qualifications (Technician A)
- All B Tech requirements plus:
- 5 years or more of experience repairing vehicles at a dealership or automotive center
Preferred Qualifications (Technician A)
- All B Tech preferred requirements plus:
- ASE Certifications (A1 - A8) with Master Technician designation or the equivalent combination of technician certifications and ASE certifications.