Automotive Technician CDJR

Auto Centers; Mattoon (IL); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Company-Paid Life Insurance

AFLAC — Supplemental insurance

Employee Discount on labor/parts

Paid Time Off

Holiday Pay

Employee Assistance Program

Degrees@Work

Job summary

Auto Centers is seeking an Automotive Technician responsible for repairs and service on customer and dealership vehicles. You will review history, diagnose issues, order parts, and communicate with customers and team members to ensure quality and efficiency.

The role emphasizes safety, accuracy, and ongoing learning; the company supports tool purchases and pays for education/training programs to upskill technicians.

Qualifications

• Strong understanding of automotive systems and components, including engines, transmissions, brakes, electrical systems, and diagnostics.
• Must be skilled in using diagnostic equipment and tools to identify and repair mechanical issues.
• Excellent verbal and written communication with customers and team members.
• Able to troubleshoot complex automotive issues and determine effective repair solutions.

Responsibilities

• Review vehicle history and applicable factory bulletins with focus on campaigns.
• Complete diagnostics and testing of vehicles.
• Report required work for approval and keep notes.
• Request parts and return unused parts as directed.
• Assist team with customer retention and daily status reporting.
• Perform repairs after authorization and part receipt.
• Test drive to verify repairs and inform teammates on completion.
• Maintain safety standards and training records.
• Keep work area clean and tools in good condition.

Skills

Automotive systems

Diagnostic skills

Communication

Problem solving

Attention to detail

Customer service

Safety standards

Education

Automotive technician training program or equivalent

Tools

Diagnostic equipment

Job description

About this position

Description:

Up your game! Pilson will assist in paying for your automotive technician education and training programs.
Got tools? Pilson will purchase your own tools to use.

Requirements:

Summary/Objective:

The Automotive Technician is responsible for performing repairs and service on customer and dealership vehicles within management’s guidelines for productivity, safety, and efficiency.

Essential Job Functions:

• Review vehicle history and any factory bulletins that apply to vehicle make and model,
  paying special attention to outstanding campaigns.
• Complete system diagnostics and automotive trouble shooting and testing.
• Report required vehicle work to management for approval.
• Make notes regarding proposed and additional work on hard copy or technician terminal.
• Upon repair authorization, request necessary parts from the parts department and return any parts that have been requested to be saved by the customer or factory.
• Help team members with customer retention and provide daily status report.
• Perform various vehicle repairs after approval and receipt of parts.
• Test drive vehicles as necessary to diagnose and verify repair.
• Inform dispatcher, advisor, team leader or electronic technician terminal of job completion and make any final notes regarding recommended work.
• Keep informed of all safety guidelines of management and other agencies, especially disposal of hazardous waste.
• Participate in continuing education and maintain training and/or certification records.
• Keep work areas clean and maintain good condition of personal and shop tools.
• Other duties as assigned by management.

Knowledge, Skills, and Ability Requirements:

• Technical Skills: Strong understanding of automotive systems and components,
  including engines, transmissions, brakes, electrical systems, and computerized
  diagnostics. Must be skilled in using diagnostic equipment and tools to identify and
  repair mechanical issues.
• Communication Skills: Must have effective verbal and written communication to interact
  with customers, explain repairs, and collaborate with other members of the service team.
• Problem-Solving Abilities: Must be able to troubleshoot and diagnose complex
  automotive issues and determine the most effective repair solutions. The automotive technician should be adept at analyzing symptoms, conducting tests, and identifying root causes of problems.
• Attention to Detail: Precision is critical in automotive repair to ensure that tasks are performed correctly and safely. The technician must pay close attention to detail when following manufacturer guidelines, adjusting components, and testing repairs.
• Customer Service Orientated: The automotive technician will interact directly with customers, especially when discussing repairs or providing estimates. A customer- focused attitude and the ability to address concerns professionally will enhance the overall service experience.
• Adherence to Safety Standards: The automotive technician must prioritize safety in all aspects of their work, including following proper procedures, handling hazardous materials responsibly, and using personal protective equipment as needed.

Preferred Education/Experience:

Preferred college, community college, or automotive technician training program, vocational school, training, or combination thereof; or, one year certificate from college, technical school, or factory apprentice program; or three to six months related experience and/or training; or equivalent combination of education and experience.
May consider high school diploma or equivalent, alongside automotive work experience, and automotive training.
This is not an apprenticeship.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly exposed to work near moving mechanical parts; fumes or airborne particles; outdoor weather conditions and risk of electrical shock. The employee is frequently exposed to extreme cold (non-weather) and extreme heat (non-weather). The employee is occasionally exposed to wet or humid conditions (non- weather); work in high, precarious places and toxic or caustic chemicals. The noise level in the work environment is usually very loud.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must regularly lift and /or move up to 50 pounds, frequently lift and/or move up to 100 pounds and occasionally lift and/or move more than 100 pounds.
Specific vision abilities required by this job include Close vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and climb or balance.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Compensation & Benefits:

This is an hourly position paying $25.00-$40.00 per hour. Starting pay is determined based on several factors, which can include the candidate’s experience, qualifications, skills, education, and geographic area.

We’re proud to offer a variety of benefits to both our full-time and part-time employees! This full-time position is eligible for the following benefits:

• Health Insurance, Dental, & Vision Insurance
• Company-Paid Life, Short-Term Disability, and Occupational Accident Insurance
• AFLAC – Supplemental insurance offerings available to employees
• Employee-Structured Pricing for New and Used Vehicles (full-time employees only)
• Employee Discount – Our team employees receive a discount on labor and part purchases at our facilities.
• Paid-Time-Off – Providing employees time away from work to recharge their batteries is important to us!
• Holiday Pay – Full-time employees receive a paid holiday for our 6 company recognized holidays which include New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.
• Employee Assistance Program – unlimited phone access to legal, financial, and work-life services
• Degrees@Work – Providing full-time employees the opportunity to earn a college degree at no cost!