Automotive Technician B

CARCARE AAA Car Care Centers, LLC; Charlotte (NC); On-site; USD 45,000 - 70,000; Full time

Job summary

The Auto Club Group (ACG) is seeking a skilled Automotive Technician to perform repairs and maintenance on automobiles and light trucks. You will complete scheduled services, assist with advanced repairs, and ensure safety and quality in a busy shop environment.

You will drive vehicles into service bays, inspect via digital vehicle inspections, and test-drive as needed. A strong customer-service approach and teamwork are essential for success.

Qualifications

• High School diploma, GED or Technical school graduate.
• 3 years minimum experience repairing vehicles at a dealership or automotive center.
• Knowledge of automotive and/or truck systems, tools and technical resources.

Responsibilities

• Perform repair and maintenance on automobiles and trucks as trained.
• Complete routine maintenance and repairs per repair order.
• Drive and test vehicles post-maintenance and prepare for delivery to customer.
• Mentor and train lower level technicians and maintain shop cleanliness.

Skills

Automotive repair

Customer service

Mentoring

Tool usage

Education

High School diploma

Job description

Job Type: Full time Exempt/Non Exempt: Hourly

Job Description: Position Description

Under general supervision, this position is responsible for performing the repair and maintenance of automobile and truck vehicles for which they are fully trained. Completes routine scheduled maintenance services on automobiles and trucks as directed by manager or service consultant. In an efficient and productive manner, performs automotive repairs, adjustments and maintenance procedures as outlined on repair order for which technician is trained. Oil changes, tire replacement and repairs, general maintenance repairs, fluid exchanges, alignments, brake services, advanced repair and maintenance services, etc. are expected to be learned and performed. Work with, and train lower level technicians. Drives vehicles into service bay, prepares them for and completes digital vehicle inspection. Test drives vehicles and prepares vehicle for delivery to customer after necessary repairs and maintenance. Maintains cleanliness of shop and work areas, performs other duties as necessary.

Supervisory Responsibilities (briefly describe, if applicable, or indicate None): None

Required Qualifications (these are the minimum requirements to qualify)

Education (include minimum education and any licensing/certifications): High School diploma, GED or Technical school graduate, certification Must possess valid driver’s license

Experience: 3 years minimum experience repairing vehicles at a dealership or automotive center.

Knowledge and Skills: Knowledge of automotive and/or truck systems, tools and technical resources and training to independently perform a variety of basic to complex repairs and maintenance of automobile and truck vehicles. Understand and consistently demonstrate the proper use of equipment and tools used in such repair and maintenance and the need to maintain a clean, safe and organized work area. Ability to consistently provide exceptional customer service and improve customer service score Ability to prioritize and deliver work on time. Ability and basic leadership skills to mentor and train lower level Technicians to help them be successful.

Preferred Qualifications

ASE certifications (or their equivalent): A4-Suspension & Steering, A5-Brakes, plus 2 other ASE certifications State inspection certificate where applicable AC 609 Certification

Work Environment

May experience loud noises and odors intermittently in the shop environment. This position involves standing, walking and normal physical mobility, including reaching, grabbing, lifiting and carrying automotive parts and equipment (averaging up to approximately 80 pounds in weight) Must have own tools appropriate for their skill level for use in the Center. Must be able to work in the heat, as some locations do not have air conditioning. Must be able to maintain working on your feet in a concrete facility for the entire work shift.

Who We Are

Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.

And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

Important Note

ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position. The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 13+ million members and customers across 14 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. If you have a disability and require an accommodation to help you complete our employment application process, please send an email to [e-mail] indicating the accommodation / assistance needed and a member of the Talent Acquisition Team will follow up to assist you within 2 business days.