Automotive Technician

Sullivan Tire And Auto Service; Norwood (MA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health Insurance—Medical, Vision, and Dental

401(k) with Company Match

Tuition Reimbursement

Job summary

Sullivan Tire And Auto Service in Norwood, Massachusetts, is looking for an Automotive Technician to independently perform vehicle repairs and services. The ideal candidate should have a high school diploma, experience, and ASE certifications, along with a strong customer service ethic.

Join a company that offers health insurance, retirement plans, and a supportive work environment while upholding safety and environmental standards.

Qualifications

• Minimum of 1 year of experience with 1-3 ASE certifications.
• A valid Driver’s License is required.

Responsibilities

• Correctly mounts, dismounts, balances, and repairs passenger and light truck tires.
• Properly performs lube/oil/filter changes on domestic and foreign cars.
• Produces accurate repair estimates on customer vehicles.

Skills

Customer service focus

Basic conflict resolution skills

Ability to lift 40–50 lbs

Team player

Education

High school diploma or equivalent

Technical degree

Tools

VAST

Automotive PC programs

Job description

Description

Sullivan Tire, an employee‑owned company, currently has an opportunity for an Automotive Technician. The Automotive Technician independently performs vehicle repairs and services on customer’s vehicles while delivering the highest quality and customer satisfaction.

Responsibilities

• Correctly mounts, dismounts, balances, and repairs passenger and light truck tires.
• Properly performs lube/oil/filter changes on domestic and foreign cars.
• Properly performs and documents vehicle safety inspections.
• Performs unsupervised diagnosis and repairs of vehicles, including maintenance, brake, steering, suspension, heating and cooling systems, alignment, and light tune‑ups using automotive tools, equipment, and software (e.g., VAST, automotive PC programs).
• Produces accurate repair estimates on customer vehicles.
• Work with store management to ensure productivity, profitability, and customer satisfaction standards are met.
• Properly adheres to safety and environmental standards, including maintaining a neat and clean work area by properly disposing of all waste products.
• Communicates with customers and sales staff in understandable terms about the repairs needed and the value of the repairs.
• Adheres to internal controls, policies, and procedures.
• Assumes other responsibilities as needed.

Requirements

• High school diploma or equivalent.
• A technical degree is a plus.
• Minimum of 1 year of experience with 1-3 ASE certifications.
• A valid Driver’s License is required.

Skills / Knowledge

• Customer service focus in a retail environment.
• Ability to lift 40–50 lbs.
• Basic conflict resolution skills.
• Solid understanding of the automotive tire and auto service industry.
• Basic understanding of VAST and automotive PC programs.
• Basic math skills to produce accurate repair estimates.
• Ability to multi‑task in a fast‑paced environment.
• Team player.

Benefits

• Health Insurance—Medical, Vision, and Dental.
• Life and Disability Insurance.
• Paid Holidays, Personal Time, and Vacation Time.
• Discounted Services.
• Employee‑Owned ESOP Retirement Plan.
• Flexible Spending.
• 401(k) with Company Match.
• Tuition Reimbursement.

EEO Statement

Sullivan Tire and Auto Service is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.