Automotive Technician

Sullivan Tire & Auto Service; Norwell (MA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health Insurance including Medical, Vision, and Dental

Life and Disability Insurance

Paid Holidays, Personal Time, and Vacation Time

Discounted Services

Employee Owned! ESOP Retirement Plan

Flexible Spending

401(k) with Company Match

Tuition Reimbursement

Job summary

A leading automotive service provider in Norwell, MA is seeking an Automotive Technician to perform vehicle repairs and services. Responsibilities include tire repair, oil changes, diagnosing vehicle issues, and providing accurate repair estimates. Candidates must have a high school diploma, ASE certifications, and a valid driver's license. The position offers competitive benefits including health insurance and a retirement plan, along with a supportive work environment.

Qualifications

• Minimum of 1 year of experience with 1-3 ASE certifications.
• A valid Driver’s License is required.

Responsibilities

• Correctly mounts, dismounts, balancing, and repair of passenger and light truck tires.
• Properly perform lube/oil/filter changes on domestic and foreign cars.
• Perform unsupervised diagnosis and repairs of vehicles.
• Produce accurate repair estimates on customer vehicles.
• Communicate with customers and sales staff regarding repairs needed.

Skills

Customer service focus in a retail environment

Ability to lift 40-50 lbs.

Basic conflict resolution skills

Solid understanding of the automotive tire and auto service industry

Basic understanding of VAST and automotive PC programs

Basic math skills to produce accurate repair estimates

Ability to multi-task in a fast-paced environment

Team player

Education

High school diploma or equivalent

Technical degree

Job description

Description

Sullivan Tire, an employee-owned company, currently has an opportunity for an Automotive Technician. The Automotive Technician independently performs vehicle repairs and services on customer’s vehicles while delivering the highest quality and customer satisfaction.

Responsibilities

• Correctly mounts, dismounts, balancing, and repair of passenger and light truck tires.
• Properly perform lube/oil/filter changes on domestic and foreign cars.
• Properly perform and document vehicle safety inspections.
• Perform unsupervised diagnosis and repairs of vehicles including, but not limited to, maintenance, brake, steering, suspension, heating and cooling systems, alignment, and light tune-ups utilizing automotive tools, equipment, and software (i.e., VAST, Automotive PC programs).
• Produce accurate repair estimates on customer vehicles.
• Work with store management to ensure productivity, profitability, and customer satisfaction standards are met.
• Properly adhere to safety and environmental standards, including maintaining a neat and clean work area by properly disposing of all waste products.
• Communicate with customers and sales staff in understandable terms about the repairs needed to the vehicle and the value of the repairs.
• Adheres to internal controls, policies, and procedures.
• Assume other responsibilities as needed.

Education/Experience

• High school diploma or equivalent.
• A technical degree is a plus!
• Minimum of 1 year of experience with 1-3 ASE certifications.
• A valid Driver’s License is required.

Skills/Knowledge

• Customer service focus in a retail environment
• Ability to lift 40-50 lbs.
• Basic conflict resolution skills
• Solid understanding of the automotive tire and auto service industry
• Basic understanding of VAST and automotive PC programs.
• Basic math skills to produce accurate repair estimates.
• Ability to multi-task in a fast-paced environment
• Team player

Benefits

• Health Insurance- including Medical, Vision, and Dental
• Life and Disability Insurance
• Paid Holidays, Personal Time, and Vacation Time
• Discounted Services
• Employee Owned! ESOP Retirement Plan
• Flexible Spending
• 401(k) with Company Match
• Tuition Reimbursement

EEO Statement

Sullivan Tire provides Equal Employment Opportunities for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability, and any other basis protected by federal, state, or local laws.

Our company motto is “Treat everyone, customers, and fellow employees, as you would a member of your family.” Come and join our family!