Big O Tires Store - Lake Ozark, Lake Ozark, Missouri, United States of America
Job Description
Posted: Saturday, June 21, 2025 at 5:00 AM
Overview
Big O Automotive Technicians diagnose, recommend, and perform automotive repairs accurately and efficiently, following all company policies and procedures. Certifications determine the technician level:
- Automotive Technician A – 4 or more ASE Certifications
- Automotive Technician B – 1-3 ASE Certifications
- Automotive Technician C – No ASE Certifications
MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.
Responsibilities
- Perform brake, front end, alignment maintenance, and mechanical repairs following company standards
- Diagnose and repair customer vehicles, ensuring quality control
- Train and mentor other employees as directed
- Maintain smooth workflow for customer service and productivity
- Provide Big O’s Extra Care Services to customers
- Participate in weekly meetings on safety, policies, and updates
- Work with management to meet service quotas
- Accurately document work and communicate with the invoicing team
- Use company purchase programs to maximize profitability
- Complete required training regularly
- Ensure vehicle inspections are consistently performed
- Meet service, sales, and productivity goals
- Assist with processing adjustments and core credits
- Adhere to company policies and perform other duties as assigned
Job Requirements
- Must be 18 or older
- At least two years of experience as a lube/tire/service technician
- Current Motor Vehicle Inspection License (Missouri)
- Ability to learn new skills and use technical materials
- Proficient with computers and office tools
- Ability to operate vehicles safely
- Effective communication skills with customers
- Willingness to handle hazardous materials and outdoor conditions
- Compliance with PPE regulations
- Good sensory abilities (vision, hearing, speech, odor detection)
- Physical ability to move and handle supplies up to 75 pounds
- Valid driver’s license
- Availability for holidays, weekends, and after-hours work
- Proficiency in English (reading, writing, speaking)
- Ability to pass pre-employment screenings and legal work authorization
Preferred Skills
- High school diploma or GED
- Over two years of automotive shop experience
- ASE certifications
- Ability to work independently and as part of a team
- Ability to work efficiently at a fast pace
- Strong organizational and multitasking skills
- Attention to detail
About MFA Petroleum Company
Founded in 1929, MFA Petroleum is part of MFA Oil, a cooperative. We operate convenience stores and a Big O Tires franchise in Missouri, Arkansas, and Kansas. We supply fuels, lubricants, and propane across multiple states and manage energy and wholesale fuel businesses.
Benefits
We offer competitive wages, paid time off, holidays, profit sharing, 401(k) matching, health benefits, and more to support your growth and well-being.
Our Culture
- Put Customers First
- Respect Everyone
- Provide Excellent Service
- Deliver on Promises
- Give Your Best
- Never Settle
- Work Passionately
- Lead by Example
- Do the Right Thing
- Take Ownership
- Act with Empathy
Growth & Development
We support continuous learning through on-the-job training, internal advancement, and educational assistance for employees pursuing further education.