Automotive Technician

Bekins Auto Service; Grand Haven (MI); On-site; Full time

Job summary

A leading automotive service center is seeking an Automotive Technician dedicated to diagnosing and repairing vehicle issues while ensuring customer satisfaction. The ideal candidate possesses strong physical and mental abilities, excellent communication skills, and a willingness to participate in ongoing training. Technicians must be equipped with their tools and be prepared to work a minimum of 40 hours per week while adhering to ethical standards and customer requirements.

Benefits

401(k)

Health insurance

On-the-job training

Qualifications

• Demonstrated ability to perform repairs and services.
• Commitment to continuous education and training.
• Ability to explain work needed to clients.

Responsibilities

• Diagnose, inspect, repair, and service vehicles.
• Maintain shop equipment and tools.
• Document all findings and services performed.

Skills

Physical ability

Mental ability

Teamwork

Communication

Tools

Hand tools

Job description

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The purpose of a Automotive Technician is to have a highly trained and knowledgeable employee able to diagnose, inspect, repair, service and/or overhaul vehicle problems and maintenance.

Qualifications

All Technicians must be able to clearly demonstrate their physical and mental ability to perform services as well as detailed minor repairs. They must conduct every aspect of their job in an ethical manner. They must have the ability to explain the work needed to the service advisor/manager and to work well under pressure.

All Technicians must meet or exceed the standards set by the industry-recognized trade organizations.

Technicians are required to have all of the necessary hand tools needed to efficiently perform their duties. They must also have the ability and willingness to attend training classes. All Technicians must be able to work a minimum and produce a minimum of 40 hours per week on a regular basis.

Areas of Responsibility

The technician’s responsibilities include but are not limited to a dedication: to the company’s mission statement, to company profitability and to 100% customer satisfaction. Also, responsible for following the company policies and procedures as outlined here, in the employee manual and in task-specific procedures.

Must work well with others as a team toward a common goal. He/she will review all work by a service advisor/manager before being turned in as completed.

Must commit to continuously educate themselves through industry-recognized classes, seminars, and tests in order to keep up with changes in the industry and new vehicles.

Minimum Standard of Performance

Diagnosis

Prior to performance of any diagnostic procedures, it is required that the technician has a clear understanding of the customer complaint, and that the necessary permission to perform the work has been granted. Before recommending and teardowns, disassembly or internal inspection, the technician must assure that the customer complaint cannot be resolved by an external service, adjusted repair.

Documentation

All diagnostic procedures, findings, recommendations, parts and services performed will be properly noted and documented in compliance with the procedures outlined by management.

Mechanical Services

All adjustments, repairs, and services will be performed in a manner as outlined in a recognized, professional publication. At no time will a minor (lesser) service be recommended when a more serious condition exists, or when the performance of a minor service many actually worsen a pre-existing condition, or cause a mechanical failure.

When specified on technician’s worksheet, all replaced components will be saved for return to the customer. When not specified, replaced components will be saved until the day after a vehicle is delivered (or picked-up).

Final Test Drive

All vehicles are to be inspected and test-driven for the purpose of assuring that the customer complaint has been alleviated. All vehicles are to be rechecked to assure the service was done in a professional manner and the vehicle has been cleaned and readied for customer delivery.

Specific Duties

Daily

§ Keep shop equipment clean and in good working condition.

§ Clean tools, toolbox and bay(s).

§ Assist other technicians as needed.

§ Communicate with service advisor/manager pertaining to assigned repair order status.

§ Attend shop meetings as required.

§ Assist with advertising efforts as required.

Monthly

§ Thoroughly clean own service bay(s).

§ Attend shop meetings as required

§ Review goals with supervisor/owner as set forth in the performance review.

Annually

Review performance with supervisor/owner.

Notice

If you have any questions about this job description, contact the owner. You must notify the owner if at any time you can not perform the job, or any portion of the job as described above. This job description is not a contract for employment and pertains to all At Will associates only.

Job Type: Full-time

Pay: $15.00 - $30.00 per hour

• 401(k)
• Health insurance
• On-the-job training

Schedule:

• Monday to Friday

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

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