Automotive Store Manager WHITTIERCOMPTON

Midas - Compton 1129; Compton (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading automotive service provider is seeking a Store Manager for its Compton location. The role involves overseeing shop operations, leading a team, and ensuring exceptional customer service while managing financial performance and inventory. Ideal candidates should have significant management experience in the automotive industry and excellent interpersonal skills.

Qualifications

• Minimum 2 years of store or service manager experience.
• General automotive knowledge.
• Excellent customer service disposition.

Responsibilities

• Manage and direct technicians in shop operations.
• Deliver exceptional customer service.
• Oversee all sales, accounting, and clerical functions.

Skills

Customer service

Leadership

Team building

Communication

Education

College degree or coursework

Tools

POS systems

Internet proficiency

Job description

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

The Midas Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.

We are looking for a seasoned manager with an entrepreneurial spirit who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has a college degree or some coursework (preferred), three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills.

Responsibilities

As a Midas Store Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

Recruit, hire, train, motivate, evaluate, schedule and coach employees

Deliver exceptional customer service while listening and consulting customers

Following up with customers, services requested, estimated completion times etc.

Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts

Deliver and discuss pricing estimates with customers as well as promoting shop service specials

Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed.

Oversee all sales, accounting and clerical functions from Service Advisors

Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks

Maintain inventory counts

Responsible for any inventory losses

Overall cleanliness and organization of the facility, including environmental compliance

Employee’s payroll; record keeping of hours and scheduling

Updating and submitting daily sales reports to Corporate

Qualifications

A minimum of 2 years of store or service manager experience

General automotive knowledge

Excellent customer service disposition

Good communication skills

Strong POS computer and Internet skills

Leadership ability

Team building skills

Ability to work a flexible retail schedule including weekends, evenings and holidays

Valid driver’s license