Automotive Store Manager

Midas International, LLC; Wilmington (DE); On-site; USD 65,000 - 95,000; Full time

Job summary

An automotive service provider located in Wilmington, DE is seeking an Automotive Store Manager. This role includes overseeing business operations, ensuring customer satisfaction, managing costs and inventory, and providing strong leadership to a team. The ideal candidate should have at least 2 years of experience as a service or store manager in the automotive industry and a college degree or coursework is preferred. The position requires flexibility to work weekends and holidays, along with strong leadership and interpersonal skills.

Qualifications

• Minimum of 2 years of store or service manager experience.
• Ability to work a flexible retail schedule including weekends and holidays.
• Valid driver’s license.

Responsibilities

• Recruit, hire, train, motivate, and coach employees.
• Deliver exceptional customer service while consulting customers.
• Oversee complete vehicle inspections and make recommendations.
• Manage inventory counts and responsible for losses.
• Update and submit daily sales reports to Corporate.
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed.
• Oversee all sales, accounting and clerical functions from Service Advisors
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Responsible for any inventory losses
• Overall cleanliness and organization of the facility, including environmental compliance
• Employee’s payroll; record keeping of hours and scheduling
• Updating and submitting daily sales reports to Corporate

Skills

Leadership ability

General automotive knowledge

Strong POS computer and Internet skills

Customer service management

Education

College degree or coursework

Tools

POS software

Internet skills

Job description

Future Opening: Automotive Store Manager

At Delaney Tire and Auto we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

The Delaney Tire and Auto Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.

We are looking for a seasoned manager with an entrepreneurial spirit who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has a college degree or some coursework (preferred), three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills.

Responsibilities

• Recruit, hire, train, motivate, evaluate, schedule and coach employees
• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed.
• Oversee all sales, accounting and clerical functions from Service Advisors
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Responsible for any inventory losses
• Overall cleanliness and organization of the facility, including environmental compliance
• Employee’s payroll; record keeping of hours and scheduling
• Updating and submitting daily sales reports to Corporate

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Strong POS computer and Internet skills
• Leadership ability
• Ability to work a flexible retail schedule including weekends, evenings and holidays

• Do you have more than 3 years of employment experience as a service or store manager of an auto repair facility?
• Have you ever been responsible for achieving sales quotas or worked in a commission-only sales environment?
• How many years of customer service management experience do you have?
• Are you willing to work weekends and holidays as needed?
• Do you have a valid driver’s license?

Referral code from a current employee. If no code provided, add their name instead.