Automotive Store Manager

Sun Auto Tire & Service; Springfield (MO); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Tuition Reimbursement

Paid Vacation and Sick Time

6 Paid Holidays

Medical, Dental and Vision Insurance

Life Insurance

401(k) Retirement Savings Plan with 1:

Discounted Services on Vehicles

Advancement opportunities

Job summary

Sun Auto Tire & Service in the Newburgh area is seeking a qualified Store Manager to lead a team of employees and work directly with customers needing tires, routine maintenance, and other services. A friendly, customer-focused attitude is essential to win business with great selection and low prices.

While automotive experience is a plus, training will be provided; proven sales and people-management skills are required.

Qualifications

• Five or more years of sales in automotive service management.
• Experience coaching teams to success through effective communication.
• Proven ability to develop and meet monthly and quarterly sales goals.

Responsibilities

• Lead the store team to meet sales and profit targets while delivering outstanding guest service.
• Maintain store standards, product knowledge, call backs, and timely commitments; handle escalated customer issues.
• Conduct regular meetings, audits, and performance evaluations to drive development and accountability.

Skills

Sales leadership

Auto industry experience

Team coaching

Customer service

Driver's license

POS system

Tools

POS system

Job description

Powered by The Sun Auto Network, Plaza Tire Service delivers trusted tire and automotive service backed by nearly 100 years of automotive excellence. With certified technicians and over 500 locations nationwide, we provide expert care through Clarity, Confidence, and Customer Care. Proudly servicing the Midwest since 1963, we offer a complete range of auto services and repair solutions.
We're seeking a qualified Store Manager in the Newburgh area.
A friendly, customer-focused attitude is a must for this position. Our customers have choices, and we win their business with a combination of a great selection, low prices, and most importantly, outstanding customer service. As a Plaza Tire Store Manager, you will be the face of the company – leading a group of employees and working directly with customers who need tires, routine maintenance and other services.
While previous automotive experience is a plus, it is not a requirement. A proven track record in sales and management is necessary. We will train the right person for the position.

Compensation: $90,000-120,000 per year including salary and bonus

Benefits:

• Competitive Bi-Weekly Pay
• Tuition Reimbursement, up to $3,000 annually
• Paid Vacation and Sick Time
• 6 Paid Holidays
• Medical, Dental and Vision Insurance (Effective 1 st of the Month after Hire)
• Life Insurance (Company paid)
• 401(k) Retirement Savings Plan with Company Match
• Discounted Services on Personal and Immediate Family Vehicles
• Opportunity for Advancement!!!

Guest Service

• Ensures that each customer receives outstanding customer service by ensuring that management team is maintaining store standards, solid product knowledge, conducting call backs, ensures that time commitments are met, and all other components of guest service. Handles escalated customer complaints.

People

• Sets expectations and communicates regularly with employees on job responsibilities, goals, training, development and overall customer service. Holds management team accountable for job responsibilities, training and goals by coaching or counseling employees toward desired behaviors. The District Manager will lead by example.
• Ensures compliance with all policies and procedures of the Company by conducting regular meetings with employees, store audits, etc.
• Conducts performance evaluations for all employees at regular intervals.

Financials

• Analyzes and measures business trends; develops and implements plans to maximize sales and meet or exceed Sales and Profit targets as provided in the Store Margin Statement.
• Writes up customers in POS system
• Answers phone calls
• Inventory control

Qualifications

• Possess current, valid Driver’s license
• Five or more years of experience of sales in an auto repair shop management position or equivalent business experience in the automotive industry.
• Previous experience in managing and coaching team members to success through effective communication; business development and strategy implementation knowledge.
• Proven ability to develop and meet monthly, quarterly, and annual plans with clearly defined goals.
• Proven track record of consistently meeting and exceeding sales and profit goals.
• Previous experience as an Automotive Technician or similar position preferred, but not required.
• Ability to work a minimum of five days, including Saturday's.

Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.