Automotive Store Manager

Jeff; Seattle (WA); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Competitive Bi-Weekly Pay

Tuition Reimbursement up to $3,000

Paid Vacation and Sick Time

6 Paid Holidays

Medical, Dental and Vision Insurance

Life Insurance

401(k) Retirement Savings Plan with 公司

Discounted Services on Vehicles

Opportunity for Advancement

Job summary

Sun Auto Tire & Service is seeking a Store Manager in Seattle to drive store performance and profitability. You will oversee guest services, manage the team, and control expenses while aiming for sales targets. This role requires strong leadership and automotive industry experience.

You will coach staff, ensure policy compliance, and monitor operations to maximize guest satisfaction and financial results. Competitive benefits are included and advancement opportunities exist.

Qualifications

• Five or more years of experience in sales in an auto repair shop management position or equivalent automotive industry experience.
• Experience coaching teams to success through effective communication and business development.
• Proven ability to develop and meet monthly, quarterly, and annual plans with clear goals.
• Valid driver's license and ability to obtain a State Inspector license within 30 days of hire.

Responsibilities

• Oversee guest service to ensure outstanding customer experiences and handle escalated complaints.
• Lead and coach the store team, set expectations, monitor performance, and conduct regular evaluations.
• Analyze business trends and implement plans to maximize sales and meet profit targets.
• Manage inventory control and daily operational tasks to optimize store performance.

Job description

Overview

The Store Manager is responsible for the overall store performance both financial and operational of a market by establishing and maintaining guest services, overseeing and is accountable for the operation of their market by ensuring maximum sales and profitability through expense control, human resource management, and managing operating costs and shrink.

COMPENSATION: $90 - $110k

Benefits:

• Competitive Bi-Weekly Pay
• Tuition Reimbursement, up to $3,000 annually
• Paid Vacation and Sick Time
• 6 Paid Holidays
• Medical, Dental and Vision Insurance (Effective 1st of the Month after Hire)
• Life Insurance (Company paid)
• 401(k) Retirement Savings Plan with Company Match
• Discounted Services on Personal and Immediate Family Vehicles
• Opportunity for Advancement!!!

Guest Service

• Ensures that each customer receives outstanding customer service by ensuring that management team is maintaining store standards, solid product knowledge, conducting call backs, ensures that time commitments are met, and all other components of guest service. Handles escalated customer complaints.

People

• Sets expectations and communicates regularly with employees on job responsibilities, goals, training, development and overall customer service. Holds management team accountable for job responsibilities, training and goals by coaching or counseling employees toward desired behaviors. The District Manager will lead by example.
• Ensures compliance with all policies and procedures of the Company by conducting regular meetings with employees, store audits, etc.
• Conducts performance evaluations for all employees at regular intervals.

Financials

• Analyzes and measures business trends; develops and implements plans to maximize sales and meet or exceed Sales and Profit targets as provided in the Store Margin Statement.
• Writes up customers in POS system
• Answers phone calls
• Inventory control

Qualifications:

• Five or more years of experience of sales in an auto repair shop management position or equivalent business experience in the automotive industry.
• Previous experience in managing and coaching team members to success through effective communication; business development and strategy implementation knowledge.
• Proven ability to develop and meet monthly, quarterly, and annual plans with clearly defined goals.
• Proven track record of consistently meeting and exceeding sales and profit goals.
• Previous experience as an Automotive Technician or similar position preferred, but not required.
• Possess current, valid Driver’s license
• Possess current or expired State Inspector License or ability to obtain a State Inspector license within 30 days of hire date.
• Ability to work a minimum of five days, including Saturday's.

Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.