Automotive Store Manager

Stranik Automotive Group; Saint Cloud (MN); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player in auto repair is seeking a dynamic Store Manager to lead operations and enhance customer satisfaction. With a focus on safety, efficiency, and profitability, the ideal candidate will possess a strong background in automotive repair and management, along with exceptional interpersonal skills. This role offers a unique opportunity to drive growth initiatives and cultivate a positive work culture within a family-owned business. Join a team that values its employees and is committed to delivering quality services to its customers, while enjoying competitive benefits and opportunities for advancement.

Benefits

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Qualifications

• 2+ years of experience as a store or service manager in automotive.
• Strong leadership and team-building skills are essential.

Responsibilities

• Manage all automotive technicians and ensure exceptional customer service.
• Oversee operations, inventory management, and employee training.

Skills

Customer service

Leadership

Communication

Team building

General automotive knowledge

POS computer skills

Education

College degree or coursework

Tools

Computer systems

Job description

Benefits:

1. 401(k)
2. 401(k) matching
3. Bonus based on performance
4. Competitive salary
5. Dental insurance
6. Employee discounts
7. Free uniforms
8. Health insurance
9. Opportunity for advancement
10. Paid time off
11. Training & development

We are a rapidly growing, family-owned and operated auto repair group looking for you! We have 62 years in the business and we know a thing or two about how to treat our employees and our customers.

High Google ratings bring in a strong customer base and experienced people up front keep our bays full. Most of our managers started as technicians so they understand what it takes to be successful in this business.

We are looking for leaders with a proven track record, to help our company continue on our record-setting sales and growth plan.

We are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

Position Overview

The Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.

We are looking for a seasoned manager with an entrepreneurial spirit who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has a college degree or some coursework (preferred), three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills.

Responsibilities

As a Store Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

1. Recruit, hire, train, motivate, evaluate, schedule and coach employees
2. Deliver exceptional customer service while listening and consulting customers
3. Following up with customers, services requested, estimated completion times etc.
4. Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
5. Deliver and discuss pricing estimates with customers as well as promoting shop service specials
6. Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed.
7. Oversee all sales, accounting and clerical functions from Service Advisors
8. Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
9. Maintain inventory counts
10. Responsible for any inventory losses
11. Overall cleanliness and organization of the facility, including environmental compliance
12. Employee’s payroll; record keeping of hours and scheduling
13. Updating and submitting daily sales reports to Corporate

Qualifications

1. A minimum of 2 years of store or service manager experience
2. General automotive knowledge
3. Excellent customer service disposition
4. Good communication skills
5. Strong POS computer and Internet skills
6. Leadership ability
7. Team building skills
8. Ability to work a flexible retail schedule including weekends, evenings and holidays
9. Valid driver’s license