Automotive Store Manager

Big Brand Tire & Service; Pleasanton (CA); On-site; USD 34,440,000 - 61,992,000; Full time

Benefits offered by this job

Commission & overtime

Paid vacation

Insurance: medical/dental/vision

Life insurance

401(k) with match

Employee discounts

ASE reimbursement

Career growth to Store Manager

Job summary

Big Brand Tire & Service is seeking an Automotive Store Manager to lead a results-driven team and deliver an exceptional guest experience. We’re a performance-focused company with a solid track record, offering benefits and opportunities to grow within a fast-paced environment.

Join a culture that values speed, accuracy, and service. We offer competitive hourly pay plus commission and overtime, paid vacation, medical/dental/vision, 401(k) with company match, employee discounts, ASE

Qualifications

• 2+ years store or service management in automotive with P&L ownership
• Sales leadership: hits targets, builds pipeline, lifts average RO & close rates
• People leadership: hires well, coaches often, retains talent
• Operational focus: KPIs, scheduling, inventory, cash controls
• Customer-first communicator with clear explanations and follow-through
• Valid driver's license; able to assist with shop flow (up to 70 lbs)
• Open weekend availability to lead the store through peak hours

Responsibilities

• Lead & develop: recruit, hire, schedule, coach, and performance-manage a winning team
• Own the guest experience: model five-star service; participate in estimates, approvals, and tough saves
• Drive sales: execute playbooks, price with confidence, ensure clear recommendations & follow-through
• Run the P&L: payroll discipline, inventory accuracy, shrink control, budget adherence
• Protect the house: OSHA/EHS compliance, cleanliness, equipment/vendor coordination
• Operate with excellence: cash/POS controls, reporting, audits, and policy adherence

Skills

Store/service management

Sales leadership

People leadership

Operations KPI

Customer communication

Driver's license

Weekend availability

Job description

Automotive Store Manager

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

Description

We offer the kind of benefits you'd expect from a larger organization — plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service.

Sign-On Bonus Available

Compensation & Benefits

• Competitive hourly rate + commission and overtime opportunities
• Paid vacation and holidays
• Medical, dental, vision, life, and supplemental insurances
• 401(k) with company match
• Employee discounts, referral bonuses and ASE reimbursement
• Genuine career growth — with progression into Store Manager or Multi-Unit leader, evidenced by hundreds of team member promotions.

Automotive Store Manager

• Lead & develop: recruit, hire, schedule, coach, and performance-manage a winning team
• Win the day: set the game plan, drive KPIs, celebrate wins, course-correct fast Own the guest experience: model five-star service; jump in on estimates, approvals, and tough saves
• Drive sales: execute playbooks, price with confidence, ensure clear recommendations & follow-through
• Run the P&L: payroll discipline, inventory accuracy, shrink control, budget adherence
• Protect the house: OSHA/EHS compliance, cleanliness, equipment/vendor coordination
• Operate with excellence: cash/POS controls, reporting, audits, and policy adherence

What Makes You a Great Fit

• 2+ years store or service management in automotive (or high-volume retail with strong service & P&L ownership)
• Proven sales leadership: hits targets, builds pipeline, lifts average RO & close rates
• People leader: hires well, coaches often, holds standards, retains talent
• Operational athlete: confident with KPIs, scheduling, inventory, and cash controls
• Customer-first communicator who builds trust with clear explanations and follow-through
• Valid driver's license; able to assist with shop flow (periodic lifting up to 70 lbs)
• Open availability, including weekends, to lead the store through our busiest guest-facing hours

Nice-to-have: ASEs, multi-brand experience, turnaround wins, Spanish/English bilingual.

What Success Looks Like (KPIs You’ll Own)

• Comp sales growth & gross profit dollars
• Labor/parts margin health; average RO; alignment & warranty attachment
• Technician productivity & efficiency; clocking and MEAL/OT compliance
• Inventory accuracy & shrink; safety & audit scores
• Team engagement, retention, and bench readiness

About Big Brand Tire & Service

For 50+ years, Big Brand has been the trusted name in tires and auto repair. Now in over 10 states and growing fast, we’re serious about two things: delivering world-class service to our customers and being the employer-of-choice by providing endless opportunities for career growth.

Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.