Automotive Store Manager

Jiffy Lube International; Pine Brook (NJ); On-site; USD 55,000 - 65,000; Full time

Job summary

Join a leading company as a General Manager at Jiffy Lube, where you'll oversee operations and ensure exceptional customer service. This role requires a minimum of 3 years' experience in the automotive industry. Enjoy a supportive environment with flexible scheduling and benefits, including medical insurance and paid PTO.

Benefits

Medical, Dental, and Vision Insurance

Paid PTO and Holidays

Company Discounts

Flexible Work Schedule

Qualifications

• Minimum 3 years of leadership experience in automotive service.
• Ability to inspire and manage a high-performance team.
• Experience with customer service and operations management.

Responsibilities

• Oversee all store operations and ensure compliance.
• Provide exceptional customer service and address client complaints.
• Manage store inventory and maintain a clean environment.

Skills

Customer Service

Leadership

Problem Resolution

Education

High School Diploma or equivalent

Job description

2 weeks ago Be among the first 25 applicants

Jiffy Lube General Managers own the overall guest experience and oversee all operations at our Jiffy Lube stores and provide the highest level of customer service and satisfaction. This includes creating an environment of accountability, increasing sales, controlling costs, and managing profitability. They also ensure that all teammates are technically proficient, and all certification standards are up to date. In addition, assist technicians with routine preventative maintenance, service and repair. And every J-Team member receives comprehensive training from Jiffy Lube University, our award-winning training program. We even offer Ace Accreditation of up to 32 college credits for completion and certification of Jiffy Lube University courses.

Physical Qualifications

• Must be able to operate equipment such as overhead and floor mounted oil and grease guns, transmission machine, air conditioner service machine, radiator service machine, hand tools and basic shop equipment
• Must be able to lift and move work-related items up to 50 pounds
• Must be able to push, pull, lift, and bend at the knees and waist, twist body at the waist, raise and hold arms overhead, and turn head-neck-shoulders as needed
  
  

Job Duties Include, But Are Not Limited To...

• Oversee all store operations to ensure compliance and quality standards
• Ensure the store is open and closed as per Jiffy Lube guidelines
• Build relationships with Jiffy Lube Guests' and provide world class customer service
• Accurately capture guests' product needs and provide updates throughout the process
• Listen to client complaints and assist in addressing their issues and resolving challenges
• Face to face interaction with the quests, including problem resolution
• Provide store-level leadership to J-Team members through coaching, training, and performance management
• Assist Techs perform Jiffy Lubes' Signature Service oil, routine preventative maintenance, vehicle testing, diagnosis, service and repair.
• Create work schedules, ensuring proper staffing coverage so business needs are met
• Manage store inventory, product ordering and receiving
• Maintain building and grounds to improve appearance and curb appeal
• Oversee the disposal of wastes such as used engine oil to ensure adherence to health and safety laws
  
  

Qualifications

Previous experience is essential and MUST have a minimum of 3 years working for a dealership, automotive shop, tire center or quick lube. Simply put, we are looking for people who can provide exceptional leadership and the ability to inspire a high-performance team.

Full-Time Perks

• Starting Salary Range [$55-$65k] Yearly + Bonus
• Medical, Dental, and Vision Insurance
• Paid PTO (personal time off) & Holidays
• Uniforms, Advancement, Company Discounts
• Flexible Work Schedule, a Great Team Environment, and more....
  
  

Business Model & Culture

• Fast paced and team-oriented environment
• World class JLU training to meet all challenges
• Customer driven building strong relationships
• Value teammates and recognize their contributions
• Being inclusive and having equal access to opportunity
  
  

Required

Preferred

Job Industries

• Automotive

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Motor Vehicle Manufacturing

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