Automotive Store Manager

Mountain View Tire and Auto Service; Flint (MI); On-site; USD 65,000 - 80,000; Full time

Job summary

A leading automotive service center is looking for an Automotive Store Manager to lead their team in Flint, Michigan. This salaried position involves daily leadership, staff management, and achieving sales goals, aiming to provide top-notch customer service. The ideal candidate should possess strong leadership and communication skills, with a focus on operational excellence and guest satisfaction. Competitive salary and benefits are offered, including health insurance and a 401K plan.

Benefits

Health, Dental, Vision Insurance

401K with Company Match

Paid Vacation and Holidays

Employee Discounts and Career Development

Performance incentives and certification reimbursements

Qualifications

• High School Diploma or equivalent is required.
• Leadership experience in retail/sales is essential.
• Skills in financial management and customer service are expected.

Responsibilities

• Develop sales and technical teams to deliver a 5-star guest experience.
• Oversee staffing, recruiting, training, scheduling, and performance management.
• Manage expenses including payroll and inventory management.

Skills

Leadership

Problem-solving

Customer service

Effective communication

Inventory management

Education

High School Diploma or equivalent

Job description

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Job Description

The Store Manager position is a salaried role. The Store Manager provides daily leadership to all store positions, including General Service Technicians, Technicians, Guest Care Specialists, and Assistant Store Managers. Reporting to the District Manager, responsibilities include staff selection, coaching, development, and supporting Monro’s vision to be America's leading auto and tire service center, trusted by guests for quality automotive service and tires.

Salary Range

$65,000 - $80,000, with additional compensation and incentives based on experience.

Responsibilities

• Develop sales and technical teams to deliver a 5-star guest experience.
• Achieve sales goals through effective sales plans, product knowledge, and industry understanding.
• Introduce tire and service products to maximize sales and guest satisfaction.
• Train and develop teammates on shop operations and guest services.
• Oversee staffing, recruiting, training, scheduling, and performance management.
• Manage expenses including payroll, supplies, utilities, and store maintenance.
• Handle inventory management, including pulling tires and parts, and stocking.
• Audit courtesy inspections and ensure store cleanliness and readiness.
• Schedule guest appointments and assign tasks based on skill levels.
• Meet sales goals by informing guests about products and promotions.
• Address guest needs, complaints, and build customer loyalty.
• Adhere to company policies, safety standards, and environmental regulations.
• Maintain technical proficiency through training and equipment operation.
• Perform additional duties as assigned.

Qualifications

• High School Diploma or equivalent.
• Leadership experience in retail/sales.
• Ability to manage financial results and control costs.
• Motivational leadership skills.
• Problem-solving, inventory management, and customer service skills.
• Effective communication skills.
• Valid driver’s license with a good Motor Vehicle Report.
• Customer-focused with excellent communication skills.
• Proactive, multitasking, and initiative-taking abilities.

Work Environment & Physical Requirements

Work in an automotive shop environment with exposure to noise, weather, chemicals, and dust. Must be able to work flexible hours, lift up to 50 lbs, and perform physical tasks like standing, walking, bending, and reaching.

Benefits

• Health, Dental, Vision Insurance
• 401K with Company Match
• Paid Vacation and Holidays
• Employee Discounts and Career Development
• Performance incentives and certification reimbursements

This role may involve background checks and adherence to equal employment opportunity policies.

Additional Information

Monro is committed to career growth through training, certifications, and internal opportunities. We promote diversity and inclusion in our hiring practices.