Automotive Store Leader & Customer Growth Coach

Advance Stores Company Inc (500); United States; On-site; USD 85,000 - 120,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a General Manager to lead a store team, drive sales, and deliver exceptional service. You will manage professional customer relationships, oversee hiring and coaching, and ensure inventory and store operations meet standards.

The role emphasizes strong leadership, accountability, and the ability to train staff in DIY and professional services while fostering a diverse, customer-focused environment.

Qualifications

• Proven ability to achieve store sales goals and service objectives.

Responsibilities

• Achieve overall store sales goals and service objectives.
• Manage and grow Professional Customer relationships/sales, including building and holding team accountable to executing Customer action plans.
• Selection, hiring, development, performance mgmt., coaching, scheduling and engagement of store Team Members.
• Ensure execution of all inventory and operational standards.
• Coach all Team Members to deliver on Customer expectations (DIY and Professional).
• Manager on duty responsibilities (touch base/coaching, floor/phone mgmt., task assignment and completion, safety, open/close duties).
• Ability to lead change management
• Embrace diversity and foster a respectful environment for both Customers and Team Members.
• Provide DIY service including battery installation, testing, wiper install, etc.
• Assist District/Region in other functions upon request

Skills

Customer relationships

Team leadership

Hiring and coaching

Inventory management

P&L analysis

Communication skills

MS Excel

Education

High school diploma or GED

Bachelor’s degree in business

Tools

Microsoft Excel

Job description

Advance Auto Parts, Inc. is seeking a General Manager to lead a store team, drive sales, and deliver exceptional service. You will manage professional customer relationships, oversee hiring and coaching, and ensure inventory and store operations meet standards.

The role emphasizes strong leadership, accountability, and the ability to train staff in DIY and professional services while fostering a diverse, customer-focused environment.