Automotive Store Lead & Customer Experience

Sun Auto Tire & Service; San Diego (CA); Presencial; USD 55.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Bonus or commission

Paid training

Medical benefits

Paid time off

Employee discounts

Career advancement

Descripción de la vacante

Sun Auto Tire & Service in La Jolla, CA is seeking an Assistant Store Manager to help run daily store operations and lead the customer experience. You’ll coach teammates and partner with the Store Manager to ensure safe, profitable performance and a consistent, high-quality service standard.

The role offers paid training, opportunities for growth toward Store Manager, and a path to leadership within a values-driven automotive service network.

Formación

• High school diploma or equivalent.
• Valid driver’s license and successful completion of a Motor Vehicle Records check.
• Strong communication skills and a professional, customer-first approach.
• Comfort using POS systems, basic computer tools, and basic math for estimates, invoices, and transactions.
• Ability to lead by example and work a schedule that meets business needs, including opening/closing shifts, weekends, and occasional holidays.
• Must be 18 years of age or older.
• Previous Service Advisor, Assistant Manager, retail automotive sales, or store operations experience.
• State Inspector License or ability to obtain within 30 days of hire, if required by location.
• ASE Certified Service Consultant certification or ability to obtain within 90 days of hire, if required or available.

Responsabilidades

• Support daily store operations as manager on duty, including opening and closing, cash handling, facility checks, and end-of-day documentation.
• Partner with the Store Manager on scheduling, teammate assignments, shop workflow, KPI execution, and coaching to store standards.
• Lead a positive customer experience by greeting customers, documenting concerns, reviewing service history, and keeping customers updated throughout the visit.
• Present auto repair, tire, and maintenance recommendations clearly and transparently based on inspections, customer needs, and manufacturer guidelines.
• Help manage parts and tire inventory, including receiving, invoicing, returns, warranty tracking, and POS accuracy.
• Follow safety procedures, escalation practices, documentation standards, and company policies while helping the team deliver high-quality work.

Conocimientos

Customer focus

Accountability

Communication skills

Leadership

Educación

High school diploma or equivalent

Herramientas

POS systems

Basic computer tools

Basic math

Descripción del empleo

Sun Auto Tire & Service in La Jolla, CA is seeking an Assistant Store Manager to help run daily store operations and lead the customer experience. You’ll coach teammates and partner with the Store Manager to ensure safe, profitable performance and a consistent, high-quality service standard.

The role offers paid training, opportunities for growth toward Store Manager, and a path to leadership within a values-driven automotive service network.