Automotive Store Assistant Manager

Midas Auto Experts; Berlin Township (NJ); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to lead operations and enhance customer satisfaction in the automotive repair sector. This role involves overseeing daily operations, managing a skilled team, and ensuring the highest standards of service and safety. The ideal candidate will have a strong background in automotive services, exceptional leadership qualities, and a commitment to continuous improvement. Join a forward-thinking company where your contributions will drive success and foster a collaborative work environment. If you're ready to take the next step in your career and make a significant impact, this opportunity is perfect for you.

Benefits

Bonus based on performance

Competitive salary

Employee discounts

Free uniforms

Health insurance

Paid time off

Qualifications

• 2+ years of experience as a store or service manager required.
• Strong leadership and team-building skills essential.

Responsibilities

• Manage and direct automotive technicians and service operations.
• Deliver exceptional customer service and oversee vehicle inspections.

Skills

Customer Service

Leadership

Communication Skills

Team Building

General Automotive Knowledge

POS Computer Skills

Education

College Degree or Coursework

Tools

POS Systems

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts
• Free uniforms
• Health insurance
• Paid time off

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

The Midas Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.

We are looking for a seasoned manager who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has a college degree or some coursework (preferred), three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills.

Responsibilities

As a Midas Store Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Recruit, hire, train, motivate, evaluate, schedule and coach employees
• Deliver exceptional customer service while listening and consulting customers
• Follow up with customers regarding services requested and estimated completion times
• Oversee complete vehicle inspections and make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers while promoting shop service specials
• Lead, manage, and train the team while aligning with our company’s vision, purpose, core values, and employee creed
• Oversee all sales, accounting, and clerical functions from Service Advisors
• Oversee technicians’ inspections, diagnosing, and repairing of domestic, European, and Asian cars and light trucks
• Maintain inventory counts
• Be responsible for any inventory losses
• Ensure overall cleanliness and organization of the facility, including environmental compliance
• Manage employee payroll; record keeping of hours and scheduling
• Update and submit daily sales reports to Corporate

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Strong POS computer and Internet skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings, and holidays
• Valid driver’s license