Automotive Shuttle Driver

Roush Honda; Westerville (OH); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

401k

Paid Time Off

Short-Term Disability

Life Insurance

Long-Term Disability

Voluntary Life Insurance

Employee Stock Ownership Plan

Job summary

Roush Honda is seeking a Service Porter Shuttle Driver to warmly transport customers to workplaces, homes, and errands while their vehicles are serviced. The role supports service drive and shop efficiency, assisting advisors and management, and keeping the dealership tidy and organized.

The position requires a friendly demeanor, reliable driving, and the ability to work a varied schedule with some evenings.

Qualifications

• Minimum 2 years of customer service experience.
• Must consent to a background check and drug screening.

Responsibilities

• Greets customers with a warm greeting when they arrive in the service drive.
• Uses software to plan a route that will best serve the client’s needs and estimates time.
• Uses knowledge of local area, GPS or mapping apps to ensure shortest and safest route.
• Inspects shuttle van and confirms clients haven’t left items behind.
• Escorts customers to their vehicle after checkout.
• Communicates with teammates and valet the vehicle to a designated parking area.
• Performs routine vehicle checks and light maintenance tasks as needed.
• Keeps service drive and shop clean and organized.

Skills

Customer service

Interpersonal skills

Clean driving record

Job description

Company Overview

Roush Honda is a 100% employee-owned company and Top-Rated Auto Dealership. When you step into our dealerships, you will understand why we’re different. We strive to provide a sense of belonging within our family-like workplace culture. Yes, we offer great benefits, opportunities for advancement, community involvement, and we’re closed on Sundays. However, we believe our growth and success come from our employees having a stake in our Employee-Owned Company. We provide an opportunity for the people who build the business to take it forward. We count on everyone to work together toward a common goal. When you work at Roush Honda, You Own It!

Summary

The Service Porter Shuttle Driver warmly transports customers to their workplace, residence, or essential errands while their vehicle undergoes servicing. In addition to customer shuttling, this role enhances operational efficiency within both the service drive and shop. This is achieved through providing assistance to advisors and the management team, as well as maintaining dealership organization and cleanliness. The role involves a welcoming demeanor when customers arrive, valeting vehicles from the service drive to designated parking warmly greets customers upon arrival,valeting customer vehicles from the service drive to a designated parking areas and organizing our inventory of company – owned rental vehicles.

Full Time Benefits:

• Closed on Sundays
• Great experience working for a HIGH PERFORMANCE, nationally – recognized Honda dealership
• Potential job transfer opportunities within the dealership
• Health Insurance
• Company-paid Short-Term Disability
• Company-paid Life Insurance
• Long-Term Disability
• Voluntary Life Insurance
• Paid Time Off
• Employee Stock Ownership Plan
• 401k

Core Responsibilities

• Greets customers with a “warm” greeting when they arrive in the service drive
• Uses software to plan a route that will best serve the client's needs and estimates the time the trip will require
• Uses knowledge of local area, GPS and or mapping applications to avoid high traffic areas and to ensure the shortest and safest route to destination
• Inspects shuttle van and confirms client hasn’t left any items behind
• Escorts customers to their vehicle following check out
• Communicating with Roush teammates and valeting the vehicle to a designated parking area
• Complete tire pressure checks, battery tests, check / fill fluids (when needed), replace windshield wiper inserts, and replace light bulbs
• Complete routine cleaning in the service drive and the service shop
• Complete car washes on customer and company – owned vehicles
• Participate in deep clean projects with our maintenance team

Requirements

• Ability to work Monday – Thursday 2pm-10pm and rotating Friday or Saturday 8a-6p
• Ability to present a neat and professional appearance
• Previous customer service experience of 2 years minimum required
• Excellent interpersonal and customer service skills
• Physically able to perform assigned tasks including driving, standing for extended periods, frequently walking, working in inclement weather conditions
• Must be an experienced driver having a valid driver’s license with less than 4 points and no history of reckless driving.
• Consent to a background check and drug screening

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.