Automotive Shop Manager for Busy Full Service Location

Midas International, LLC; Howell Township (NJ); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading automotive service provider seeks a Store Manager who will oversee operations, ensure customer satisfaction, and manage technician teams. This role requires a strong background in automotive repair, leadership abilities, and excellent communication skills. A competitive salary and benefits package, including paid PTO, medical, and bonuses, is offered for successful candidates.

Benefits

5 Day Work Week

Off Sundays

Closed all Major Holidays

Paid Holidays

Medical, Dental, and Vision

Paid PTO Starting Day One

401 K with Company Match

Uniforms

Online Training

Weekly and Monthly Commissions and Bonus

Qualifications

• Minimum 2 years of experience as a store or service manager.
• General automotive knowledge.
• Valid driver’s license.

Responsibilities

• Manage and direct all automotive and general service technicians.
• Deliver exceptional customer service.
• Oversee total shop operations and inventory management.

Skills

Leadership ability

Team building skills

Customer service disposition

Communication skills

POS computer skills

Education

College degree or coursework (preferred)

Job description

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

The Midas Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.

We are looking for a seasoned manager with an entrepreneurial spirit who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has a college degree or some coursework (preferred), three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills.

Benefits:

• 5 Day Work Week
• Off Sundays
• Closed all Major Holidays
• Paid Holidays
• Medical, Dental, and Vision
• Paid PTO Starting Day One
• 401 K with Company Match
• Uniforms
• Online Training
• Weekly and Monthly Commissions and Bonus

Responsibilities

As a Midas Store Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Recruit, hire, train, motivate, evaluate, schedule and coach employees
• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed.
• Oversee all sales, accounting and clerical functions from Service Advisors
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Responsible for any inventory losses
• Overall cleanliness and organization of the facility, including environmental compliance
• Employee’s payroll; record keeping of hours and scheduling
• Updating and submitting daily sales reports to Corporate

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Strong POS computer and Internet skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license