Automotive Service Writer — Fast, Transparent Care & Training

CarGuys Inc.; North Charleston (SC); Sur place; USD 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Competitive pay structure

Full training and ongoing development

Supportive team environment

Long-term career path

Résumé du poste

CarGuys Inc. is seeking a dedicated Automotive Service Writer in North Charleston, South Carolina. In this role, you'll act as the primary communication point for customers, ensuring a seamless experience from check-in to check-out while maintaining service lane efficiency.

The ideal candidate thrives in a fast-paced environment, possesses excellent communication skills, and has a strong customer-first mindset. A background in service writing or a related automotive role is valued, along with familiarity with dealership DMS systems. Competitive pay and a supportive team await you!

Qualifications

• Experience as a Service Writer or in a customer-facing automotive role.
• Ability to build trust quickly with customers.
• Professional presence during high-volume situations.

Responsabilités

• Greet customers and guide them through the service process.
• Write accurate repair orders and document customer concerns.
• Communicate with technicians for proper diagnosis and repair.
• Maintain follow-up on vehicle status and customer satisfaction.

Connaissances

Strong communication skills

Customer-first mindset

Organization

Multitasking

Team-oriented attitude

Outils

DMS systems (CDK, Reynolds, Dealertrack)

Description du poste

CarGuys Inc. is seeking a dedicated Automotive Service Writer in North Charleston, South Carolina. In this role, you'll act as the primary communication point for customers, ensuring a seamless experience from check-in to check-out while maintaining service lane efficiency.

The ideal candidate thrives in a fast-paced environment, possesses excellent communication skills, and has a strong customer-first mindset. A background in service writing or a related automotive role is valued, along with familiarity with dealership DMS systems. Competitive pay and a supportive team await you!