Automotive Service Writer

CarGuys Inc.; Spartanburg (SC); On-site; USD 98,100 - 119,900; Full time

Benefits offered by this job

High earning potential

Performance-based incentives

Career growth opportunities

Ongoing training in service sales

Job summary

CarGuys Inc. is hiring Automotive Service Advisors to assist customers in Spartanburg, SC. In this role, you'll greet customers, manage repair orders, and recommend services to enhance customer satisfaction and drive revenue. High earning potential exists with competitive pay and commission based on performance.

Qualified candidates should have previous automotive advising experience, strong communication skills, and a passion for customer service. Opportunities for career advancement into management roles are also available.

Qualifications

• Experience as a service advisor, service writer, or automotive service consultant.
• Strong communication and customer service skills.
• Ability to sell recommended services and build customer trust.

Responsibilities

• Greet customers and assist with service needs.
• Write repair orders and document customer concerns.
• Recommend maintenance and repairs based on technician findings.
• Communicate repair timelines, costs, and updates to customers.
• Coordinate with technicians to ensure accurate diagnostics and repairs.
• Manage workflow and ensure timely completion of service.

Skills

Communication skills

Customer service skills

Sales ability

Knowledge of automotive repair

Ability to work in a fast-paced environment

Job description

Position

Automotive Service Advisor / Service Writer / Service Consultant – Up to $109,000+ per year.

Location

Nationwide – automotive service advisor opportunities with dealerships and automotive groups in the U.S. and Canada.

Job Type

Full-Time. High pay with commission and bonuses.

About the Role

CarGuys Inc. connects automotive service advisors, service writers, and service consultants with top‑performing dealerships and automotive groups. We work with employers actively hiring customer‑focused service professionals who manage repair orders, communicate with customers, and drive service department revenue.

Key Responsibilities

• Greet customers and assist with service needs.
• Write repair orders and document customer concerns.
• Recommend maintenance and repairs based on technician findings.
• Communicate repair timelines, costs, and updates to customers.
• Coordinate with technicians to ensure accurate diagnostics and repairs.
• Manage workflow and ensure timely completion of service.
• Maintain high levels of customer satisfaction and CSI scores.
• Upsell services and increase service department revenue.

Qualifications

• Experience as a service advisor, service writer, or automotive service consultant.
• Strong communication and customer service skills.
• Ability to sell recommended services and build customer trust.
• Knowledge of automotive repair and maintenance processes.
• Ability to work in a fast‑paced dealership environment.

Benefits

• High earning potential for Service Advisors.
• Competitive base pay plus commission and bonuses.
• Performance‑based incentives tied to service sales and customer satisfaction index.
• High‑volume service departments with steady workflow.
• Strong customer traffic and support teams.
• Career growth opportunities – advancement into Service Manager and Fixed Operations roles.
• Ongoing training in service sales and customer experience.