Automotive Service Writer

Confidential Automotive Client; Moon Township (Allegheny County); Remote; USD 65.000 - 109.000; Vollzeit

Zusammenfassung

CarGuys Inc. is seeking an Automotive Service Advisor / Service Writer to join top-performing dealer groups across the U.S. and Canada.

You will greet customers, document concerns, and write repair orders. You will communicate repair timelines and costs, upsell services, and help drive service department revenue while delivering excellent customer experiences. This full-time role offers high earning potential with base pay plus commission and bonuses, plus ongoing training and career growth

Qualifikationen

• Experience as a service advisor, service writer, or automotive service consultant.
• Strong communication and customer service skills.
• Ability to sell recommended services and build customer trust.
• Knowledge of automotive repair and maintenance processes.
• Ability to work in a fast-paced dealership environment.

Aufgaben

• Greet customers and assist with service needs.
• Write repair orders and document customer concerns.
• Recommend maintenance and repairs based on technician findings.
• Communicate repair timelines, costs, and updates to customers.
• Coordinate with technicians to ensure accurate diagnostics and repairs.
• Manage workflow and ensure timely completion of service.
• Maintain high levels of customer satisfaction and CSI scores.
• Upsell services and increase service department revenue.

Kenntnisse

Customer service

Sales

Communication

Automotive service

Jobbeschreibung

AUTOMOTIVE SERVICE ADVISOR / SERVICE WRITER / SERVICE CONSULTANT – UP TO $109,000+ PER YEAR CarGuys Inc. – High-Paying Automotive Service Advisor Jobs Nationwide

LOCATION

Nationwide automotive service advisor opportunities with dealerships and automotive groups

JOB TYPE

Full-Time

High Pay + Commission + Bonuses

ABOUT THE ROLE

CarGuys Inc., America’s and Canada’s #1 Automotive Recruiter, connects Automotive Service Advisors, Service Writers, and Service Consultants with top-performing dealerships and automotive groups across the U.S. and Canada.

We work with employers actively hiring customer-focused service professionals who manage repair orders, communicate with customers, and drive service department revenue. Our clients provide the opportunity—you choose the best fit.

WHAT OUR CLIENTS OFFER

• High Earning Potential for Service Advisors
  • Competitive base pay plus commission and bonuses
  • Performance-based incentives tied to service sales and CSI
• High-Volume Service Departments
  • Strong customer traffic and steady workflow
  • Established service processes and support teams
• Career Growth Opportunities
  • Advancement into Service Manager and Fixed Operations roles
  • Ongoing training in service sales and customer experience

SERVICE ADVISOR / SERVICE WRITER RESPONSIBILITIES

• Greet customers and assist with service needs
• Write repair orders and document customer concerns
• Recommend maintenance and repairs based on technician findings
• Communicate repair timelines, costs, and updates to customers
• Coordinate with technicians to ensure accurate diagnostics and repairs
• Manage workflow and ensure timely completion of service
• Maintain high levels of customer satisfaction and CSI scores
• Upsell services and increase service department revenue

SERVICE ADVISOR / SERVICE WRITER QUALIFICATIONS

• Experience as a service advisor, service writer, or automotive service consultant
• Strong communication and customer service skills
• Ability to sell recommended services and build customer trustKnowledge of automotive repair and maintenance processes
• Ability to work in a fast-paced dealership environment

SERVICE ADVISOR SKILLS

Strong skills in customer service, sales, communication, and automotive service operations. Experience writing repair orders, upselling services, managing customer relationships, and coordinating with technicians.

Knowledge of automotive diagnostics, maintenance, and repair processes. Ability to handle high-volume customer interactions, manage workflow, and maintain high CSI scores.

Experience as a service advisor, service writer, service consultant, or automotive customer service professional in a dealership or repair facility is preferred.

Keywords: service advisor, service writer, service consultant, automotive service advisor, automotive service writer, repair orders, service sales, customer service, dealership service advisor, CSI, upselling, automotive service