Automotive Service Writer

CarGuys Inc.; Kent (WA); On-site; USD 65,400 - 109,000; Full time

Job summary

CarGuys Inc. is actively seeking Automotive Service Advisors, Service Writers, and Service Consultants to connect with top-performing dealerships across the U.S. and Canada. This role offers a high earning potential with competitive base pay, commissions, and bonuses within high-volume service departments.

Join a nationwide network that emphasizes customer-focused service, clear communication, and revenue growth through service sales and CSI improvements.

Qualifications

• Experience as a service advisor, service writer, or automotive service consultant.
• Strong communication and customer service skills.
• Knowledge of automotive repair and maintenance processes.
• Ability to work in a fast-paced dealership environment.

Responsibilities

• Greet customers and assist with service needs.
• Write repair orders and document customer concerns.
• Recommend maintenance and repairs based on technician findings.
• Communicate repair timelines, costs, and updates to customers.
• Coordinate with technicians to ensure accurate diagnostics and repairs.
• Manage workflow and ensure timely completion of service.
• Maintain high levels of customer satisfaction and CSI scores.
• Upsell services and increase service department revenue.

Skills

Customer service

Sales

Communication

Automotive knowledge

Job description

AUTOMOTIVE SERVICE ADVISOR / SERVICE WRITER / SERVICE CONSULTANT – UP TO $109,000+ PER YEAR CarGuys Inc. – High-Paying Automotive Service Advisor Jobs Nationwide

LOCATION

Nationwide automotive service advisor opportunities with dealerships and automotive groups

JOB TYPE

Full-Time

High Pay + Commission + Bonuses

ABOUT THE ROLE

CarGuys Inc., America’s and Canada’s #1 Automotive Recruiter, connects Automotive Service Advisors, Service Writers, and Service Consultants with top-performing dealerships and automotive groups across the U.S. and Canada.

We work with employers actively hiring customer-focused service professionals who manage repair orders, communicate with customers, and drive service department revenue. Our clients provide the opportunity—you choose the best fit.

WHAT OUR CLIENTS OFFER

High Earning Potential for Service Advisors

• Competitive base pay plus commission and bonuses
• Performance-based incentives tied to service sales and CSI

High-Volume Service Departments

• Strong customer traffic and steady workflow
• Established service processes and support teams

Career Growth Opportunities

• Advancement into Service Manager and Fixed Operations roles
• Ongoing training in service sales and customer experience

SERVICE ADVISOR / SERVICE WRITER RESPONSIBILITIES

• Greet customers and assist with service needs
• Write repair orders and document customer concerns
• Recommend maintenance and repairs based on technician findings
• Communicate repair timelines, costs, and updates to customers
• Coordinate with technicians to ensure accurate diagnostics and repairs
• Manage workflow and ensure timely completion of service
• Maintain high levels of customer satisfaction and CSI scores
• Upsell services and increase service department revenue

SERVICE ADVISOR / SERVICE WRITER QUALIFICATIONS

• Experience as a service advisor, service writer, or automotive service consultant
• Strong communication and customer service skills
• Ability to sell recommended services and build customer trust
• Knowledge of automotive repair and maintenance processes
• Ability to work in a fast-paced dealership environment

SERVICE ADVISOR SKILLS

Strong skills in customer service, sales, communication, and automotive service operations. Experience writing repair orders, upselling services, managing customer relationships, and coordinating with technicians.

Knowledge of automotive diagnostics, maintenance, and repair processes. Ability to handle high-volume customer interactions, manage workflow, and maintain high CSI scores.

Experience as a service advisor, service writer, service consultant, or automotive customer service professional in a dealership or repair facility is preferred.

Keywords

service advisor, service writer, service consultant, automotive service advisor, automotive service writer, repair orders, service sales, customer service, dealership service advisor, CSI, upselling, automotive service