Automotive Service & Tire Technician - Customer-Focused

Big-O-Tires; Springfield (MO); On-site; USD 21,000 - 30,000; Full time

Job summary

Big O Tires seeks a General Service Technician to perform oil changes, tire installation, balancing, and related service with accuracy and speed.

You will unload deliveries, maintain clean facilities, assist customers, and uphold Big O Tires standards while following safety and training requirements. This on-site role requires a valid driver's license and the ability to work outdoors in varying weather. Training is provided.

Qualifications

• Must be 17 years or older (with parental consent).
• Valid driver’s license.
• Ability to learn concepts and use technical materials.
• Ability to safely operate automatic and manual transmissions.
• Ability to communicate effectively with customers.
• Legal authorization to work in the United States.
• Ability to pass pre-employment screenings.

Responsibilities

• Perform oil changes, tire installation, rotation, balancing, and wheel torquing.
• Unload tires and merchandise from deliveries.
• Inspect disposed tires and manage storage or disposal.
• Maintain store cleanliness and stock shelves.
• Provide fast, friendly customer service and upsell products.
• Follow pricing, promotions, and vendor check-in procedures.
• Maintain store appearance per Big O Tires standards.
• Safely operate customer vehicles in service areas.
• Complete required training (Today’s Class, etc.).
• Report maintenance issues to supervisor and assist training of new staff.

Skills

Learning concepts

Computer literacy

Customer communication

Manual/Automatic transmission

Safety PPE compliance

Education

High school diploma or GED

Job description

Big O Tires seeks a General Service Technician to perform oil changes, tire installation, balancing, and related service with accuracy and speed.

You will unload deliveries, maintain clean facilities, assist customers, and uphold Big O Tires standards while following safety and training requirements. This on-site role requires a valid driver's license and the ability to work outdoors in varying weather. Training is provided.