Automotive Service Technician - Tiered Pay & Training

Detroithyundai; Dearborn (MI); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Tiered Pay Plan

Longevity Bonus

Referral Program

Employee Discounts

Benefits Package

401(k) Matching

Holiday Savings with Employer Match

Paid Time Off

Holiday Pay

Voluntary Benefits

Job summary

LaFontaine Automotive Group in Michigan seeks an Automotive Service Technician to perform vehicle repair and maintenance per dealer and factory standards. The role includes a tiered pay plan, longevity bonus program, and on-the-job training, with opportunities across multiple brands and a strong benefits package.

The position requires attention to customer satisfaction, teamwork, and adherence to safety and quality protocols while working with parts and service teams to meet warranties and

Qualifications

• Devote himself/herself to ensuring satisfaction to customers.
• Determine management, production, and quality requirements by asking questions and listening.
• Follow lawful directions from supervisors.
• Understand and follow work rules and procedures.
• Interact well with others and be a positive influence on employee morale.
• Uphold the company’s non-disclosure and confidentiality policies and agreements.
• Work evening, weekend and holiday work hours as required.
• Valid driver’s license and satisfactory Motor Vehicle Report (MVR) are required.

Responsibilities

• Receive repair orders from dispatcher and take to stall area.
• Perform work as outlined on repair order with efficiency and accuracy in accordance with dealership and factory standards.
• Diagnose the cause of any malfunction and perform repair as authorized.
• Communicate with the Parts Department to obtain the needed parts.
• Tag and save parts, turn in parts, if the job is under warranty or if requested by the customer.
• Advise the service advisor immediately if any additional work is needed, if work outlined is not needed, or if repairs cannot be completed with the promised time.
• Document work performed.
• Road-test vehicles to ensure repair has addressed the customer complaint.
• Quality check work performed.
• Attend training classes.
• Keep abreast of factory technical bulletins.
• Ensure that customers’ vehicles are kept clean.
• Administer safety and housekeeping policies and procedures.
• Understand and follow federal, state, and local regulations, governing service repair work.

Skills

Customer Service

Communication

Teamwork

Follow Instructions

MVR Clear

Driver's License

Education

High School Diploma or GED

Michigan Mechanic Certification

Job description

LaFontaine Automotive Group in Michigan seeks an Automotive Service Technician to perform vehicle repair and maintenance per dealer and factory standards. The role includes a tiered pay plan, longevity bonus program, and on-the-job training, with opportunities across multiple brands and a strong benefits package.

The position requires attention to customer satisfaction, teamwork, and adherence to safety and quality protocols while working with parts and service teams to meet warranties and